Compassionate Client Care Specialist - Veterinary

RiseMe; Wayne (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Life Insurance

Paid Time Off

Disability

Training & Development

Tuition Assistance

Uniform Allowance

Pet discounts

Job summary

Animal Care Center of North Jersey in Riverdale, NJ is seeking a compassionate Client Service Representative to join our full-time team. You will be the first friendly face for clients, greet them warmly, schedule appointments, process payments, and support the veterinary team to ensure an exceptional client experience for every patient.

We value empathy, clear communication, multitasking, and a collaborative spirit.

Qualifications

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Empathy and patience when assisting clients and their pets.
• Ability to multitask in a fast-paced veterinary setting.
• Comfortable using practice management software and Microsoft Office.

Responsibilities

• Greet clients warmly and professionally to create a welcoming experience.
• Answer calls, help with appointments, policies, and general information.
• Schedule appointments, procedures, and surgeries while maintaining the schedule.
• Process payments and provide invoices and receipts.
• Maintain accurate client and patient records in the management system.

Skills

Customer service

Communication

Empathy

Multitasking

Computer skills

Teamwork

Tools

Practice management software

Microsoft Office

Job description

Animal Care Center of North Jersey in Riverdale, NJ is seeking a compassionate Client Service Representative to join our full-time team. You will be the first friendly face for clients, greet them warmly, schedule appointments, process payments, and support the veterinary team to ensure an exceptional client experience for every patient.

We value empathy, clear communication, multitasking, and a collaborative spirit.