Veterinary Client Experience Lead

Banfield Pet Hospital; Tampa (FL); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Job summary

A leading veterinary service provider located in Tampa, FL, is seeking a Client Service Coordinator. This role is essential in maintaining a smooth flow of clients and pets through the hospital, ensuring exceptional customer service and engagement. The ideal candidate should excel in communication skills, possess strong client service capabilities, and have an ability to multitask in a dynamic environment. Full-time associates are eligible for comprehensive benefits, including medical insurance and a retirement plan.

Qualifications

• Ability to multi-task in a fast-paced environment.
• Strong written and verbal communication skills.
• Demonstrated customer service experience.

Responsibilities

• Drive the flow of clients and pets through the hospital efficiently.
• Promote hospital services to recruit new clients.
• Manage finances accurately and assist clients with documentation.

Skills

Leadership

Customer Focus

Client Service Skills

Communication Skills

Time Management

Job description

A leading veterinary service provider located in Tampa, FL, is seeking a Client Service Coordinator. This role is essential in maintaining a smooth flow of clients and pets through the hospital, ensuring exceptional customer service and engagement. The ideal candidate should excel in communication skills, possess strong client service capabilities, and have an ability to multitask in a dynamic environment. Full-time associates are eligible for comprehensive benefits, including medical insurance and a retirement plan.