Veterinary Client Experience Coordinator

Banfield Pet Hospital; Town of Florida (NY); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Top-Tier Mental Health and Wellbeing Resources

Flexible Spending Accounts (FSA)

Paid Parental Leave

Continuing Education Allowance

Exclusive Discounts

Job summary

A leading veterinary hospital in Town of Florida seeks a Client Service Coordinator to enhance client experience and manage operations effectively. This role is crucial for ensuring excellent communication with clients and teams, maximizing productivity, and educating pet owners about wellness plans. Ideal candidates have strong customer service skills, organizational abilities, and the capacity to multi-task. Experience in a veterinary setting and basic medical knowledge are preferred. Join us to provide outstanding care to pets and their owners while enjoying comprehensive benefits.

Qualifications

• Demonstrates strong organizational ability and a systematic approach.
• Communicates effectively in both written and verbal forms.
• Possesses multi-tasking skills in a busy environment.

Responsibilities

• Drive client and pet flow through the hospital efficiently.
• Promote hospital services to recruit new clients.
• Educate clients on wellness plans and pet health needs.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Education

High School Diploma or equivalent preferred

Tools

Microsoft Word

Excel

Access

Outlook

Job description

A leading veterinary hospital in Town of Florida seeks a Client Service Coordinator to enhance client experience and manage operations effectively. This role is crucial for ensuring excellent communication with clients and teams, maximizing productivity, and educating pet owners about wellness plans. Ideal candidates have strong customer service skills, organizational abilities, and the capacity to multi-task. Experience in a veterinary setting and basic medical knowledge are preferred. Join us to provide outstanding care to pets and their owners while enjoying comprehensive benefits.