Veterinary Client Experience Coordinator

Banfield Pet Hospital; Brentwood (TN); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Continuing Education Allowance

Flexible Spending Accounts

Three Free Optimum Wellness Plans for Pets

Exclusive Discounts

Job summary

A leading veterinary hospital is seeking a Client Service Coordinator to enhance client experiences and ensure efficient hospital operations. You will manage client interactions, educate pet owners about services, and maintain accurate records. The ideal candidate will have exceptional communication, multitasking, and client service skills. This role offers competitive hourly pay, excellent benefits including insurance and retirement plans, and a supportive work culture focused on professional growth.

Qualifications

• Ability to multi-task effectively without losing accuracy.
• Strong written and verbal communication skills.
• Demonstrated capability in problem-solving.
• Ensures exceptional client service consistently.

Responsibilities

• Manage client flow to maximize hospital productivity.
• Educate clients on services and pet health needs.
• Ensure accurate financial management and documentation.
• Conduct all administrative functions as required.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Organizational Ability

Problem-Solving Skills

Job description

A leading veterinary hospital is seeking a Client Service Coordinator to enhance client experiences and ensure efficient hospital operations. You will manage client interactions, educate pet owners about services, and maintain accurate records. The ideal candidate will have exceptional communication, multitasking, and client service skills. This role offers competitive hourly pay, excellent benefits including insurance and retirement plans, and a supportive work culture focused on professional growth.