Client Experience & Pet Care Coordinator

Banfield Pet Hospital; New York (NY); On-site; USD 24,383 - 31,161; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Best-in-Class Student Debt Relief Program

Paid Time Off and Holidays

Top-Tier Mental Health and Wellbeing Resources

Associate Life Insurance

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Paid Parental Leave

Continuing Education Allowance

Back-Up Child and Elder Care

Fertility and Family Building Support

Digital Exercise Therapy

Voluntary Protection Benefits

Legal Plan

Identity Protection

Commuter Benefits

Three Free Optimum Wellness Plans for Pets

Exclusive Discounts

Job summary

A leading veterinary hospital in New York is seeking a Client Service Coordinator. This role is essential for managing the flow of clients and pets through the hospital while ensuring top-notch service and communication. The right candidate will promote hospital services, assist with client interactions, and educate pet owners on health needs. Ideal applicants will possess strong customer service skills and the ability to work efficiently in a fast-paced environment.

Qualifications

• Ability to provide exceptional customer service in a busy environment.
• Demonstrated skills in communication and rapport-building with clients.
• Experience managing financial transactions and administrative tasks.

Responsibilities

• Drive client and pet flow through the hospital.
• Educate clients on pet health and hospital services.
• Assist with client documentation and pet history.

Skills

Customer Focus

Communication Skills

Integrity

Job description

A leading veterinary hospital in New York is seeking a Client Service Coordinator. This role is essential for managing the flow of clients and pets through the hospital while ensuring top-notch service and communication. The right candidate will promote hospital services, assist with client interactions, and educate pet owners on health needs. Ideal applicants will possess strong customer service skills and the ability to work efficiently in a fast-paced environment.