Pet Care Client Experience Coordinator

Marsveterinary; Hawthorne (CA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

A prominent veterinary service provider in California is seeking a Client Service Coordinator to enhance client experience and ensure smooth operations within the veterinary clinic. Responsibilities include managing client interactions, educating clients about services, and assisting the veterinary team in a high-paced environment. The ideal candidate will have strong communication skills and previous customer service experience. This role offers competitive hourly compensation and opportunities for professional growth.

Qualifications

• Minimum one year of related experience, preferably in customer service.
• Must be able to work weekends and evenings.
• Ability to handle a variety of tasks simultaneously.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Ensure good communication with associates and clients.
• Conduct administrative functions as necessary.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

A prominent veterinary service provider in California is seeking a Client Service Coordinator to enhance client experience and ensure smooth operations within the veterinary clinic. Responsibilities include managing client interactions, educating clients about services, and assisting the veterinary team in a high-paced environment. The ideal candidate will have strong communication skills and previous customer service experience. This role offers competitive hourly compensation and opportunities for professional growth.