Veterinary Client Concierge | Full-Time Front Desk

Paw-Prints-Veterinary-Clinic; Westover (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Paw Prints Veterinary Clinic is seeking a Client Service Representative to greet clients, manage check-in and check-out, and support doctors and staff. The role emphasizes exceptional client service, efficient front-desk operations, and accurate handling of patient information.

Requirements include a high school diploma, strong English communication, and prior client service experience. The position demands professionalism, teamwork, and the ability to multitask in a busy veterinary setting.

Qualifications

• High school diploma required.
• Prior client service experience is required.
• English language and written skills required.

Responsibilities

• Greet clients professionally and address their needs throughout their time in the clinic.
• Handle client check-ins/outs and processing of forms, payments, and appointments.
• Educate clients on services and vaccines and assist with basic product information.

Skills

Excellent telephone skills

Excellent oral and written comunicat

Interpersonal skills

Basic computer skills

Organizational skills

Payment handling

Escalation management

De-escalation

Time management

Team player

Education

High school diploma

Job description

Paw Prints Veterinary Clinic is seeking a Client Service Representative to greet clients, manage check-in and check-out, and support doctors and staff. The role emphasizes exceptional client service, efficient front-desk operations, and accurate handling of patient information.

Requirements include a high school diploma, strong English communication, and prior client service experience. The position demands professionalism, teamwork, and the ability to multitask in a busy veterinary setting.