Veterinary Client Care Specialist (Reception & Admin)

Heartland Veterinary Partners; Gaylord (MI); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits or accounts

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Hall Veterinary Clinic in Gaylord, MI is seeking a Client Service Representative to provide an exceptional client experience, manage front desk operations, and maintain medical records.

The role requires weekend availability, a high school diploma, and prior veterinary client service experience; employment may transition to full-time in spring, with scrubs dress code and a friendly team environment.

Qualifications

• Must be able to work weekends as required.
• Experience in veterinary reception or client services preferred.
• Ability to perform record maintenance and data entry.

Responsibilities

• Manage front desk and reception for clients and visitors.
• Schedule appointments and maintain patient files.
• Process payments and handle cash and card transactions.
• Provide friendly, face-to-face client service and a team-based approach.
• Ensure a clean, organized waiting and exam area.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Hall Veterinary Clinic in Gaylord, MI is seeking a Client Service Representative to provide an exceptional client experience, manage front desk operations, and maintain medical records.

The role requires weekend availability, a high school diploma, and prior veterinary client service experience; employment may transition to full-time in spring, with scrubs dress code and a friendly team environment.