Veterinary Client Care Specialist – Primary Care

Mount Laurel Animal Hospital; Mount Laurel Township (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Mount Laurel Animal Hospital is looking for a Client Services Representative (CSR) to join their Primary Care team in Mount Laurel, NJ. This full-time position is perfect for a detail-oriented, customer-focused professional who enjoys building meaningful relationships with clients and their pets.

Your key responsibilities will include managing client interactions, assisting with hospital admissions, and ensuring a seamless client experience. Candidates should have at least 1 year of client service experience and preferably some veterinary experience.

Qualifications

• Minimum 1 year of client service experience required.
• Veterinary hospital experience strongly preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Greet clients and patients with compassion and efficiency.
• Manage client check-ins and check-outs.
• Respond to client inquiries via phone and email.
• Maintain accurate client and patient records.
• Support front desk organization and cleanliness.

Skills

Client service experience

Communication skills

Organizational skills

Multitasking skills

Calm under pressure

Detail-oriented

Team-oriented mindset

Tools

EzyVet

Vet Radar

Job description

Mount Laurel Animal Hospital is looking for a Client Services Representative (CSR) to join their Primary Care team in Mount Laurel, NJ. This full-time position is perfect for a detail-oriented, customer-focused professional who enjoys building meaningful relationships with clients and their pets.

Your key responsibilities will include managing client interactions, assisting with hospital admissions, and ensuring a seamless client experience. Candidates should have at least 1 year of client service experience and preferably some veterinary experience.