Veterinary Client Care Specialist — Front Desk Leader

Oakridge Veterinary Clinic; San Jose (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Tuition support program

Job summary

Oakridge Veterinary Clinic is seeking a Client Service Representative to be the first and last point of contact for clients and patients. This entry-level CSR role involves answering phones, scheduling appointments, and processing payments with a friendly, professional demeanor.

You will work in a fast-paced veterinary reception environment, supporting veterinarians and staff while developing client service and hospital operations knowledge. Salary is hourly, with benefits for full-time staff.

Qualifications

• Entry-level position
• One to three years of customer-facing experience preferred
• Veterinary experience not required

Responsibilities

• Answer phones and schedule appointments
• Check clients in/out and process payments
• Maintain accurate client and patient records
• Assist with hospital communications and front-desk operations
• Support team with patient check-in and basic treatment‑team tasks
• Keep lobby and reception area clean and welcoming

Skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Organization

Time management

Multitasking

Problem-solving

Education

High School Diploma or GED

Job description

Oakridge Veterinary Clinic is seeking a Client Service Representative to be the first and last point of contact for clients and patients. This entry-level CSR role involves answering phones, scheduling appointments, and processing payments with a friendly, professional demeanor.

You will work in a fast-paced veterinary reception environment, supporting veterinarians and staff while developing client service and hospital operations knowledge. Salary is hourly, with benefits for full-time staff.