Veterinary Client Care Specialist

Western-Veterinary-Partners-1; Ventura (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Ohana Pet Hospital in Ventura, CA is seeking a friendly Veterinary Receptionist / Client Service Representative. You will welcome clients, manage appointments, handle phone lines, process transactions, and support clients with information on services.

Ideal candidates are organized, detail-oriented, and team-focused in a fast-paced setting. This full-time role requires at least 1 year of veterinary front-desk experience, proficient communication, and the ability to stay calm during emotional

Qualifications

• 1+ years of veterinary reception experience required.
• Proficiency with a multi-line phone system.
• Experience with veterinary practice software, preferably Cornerstone.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Experience scheduling appointments and coordinating calendars.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow.
• Handle in-person interactions and phone calls across multiple lines.
• Process transactions accurately and maintain records.

Skills

Phone system

Communication

Front desk

Customer service

Organized

Tools

Cornerstone

Job description

Ohana Pet Hospital in Ventura, CA is seeking a friendly Veterinary Receptionist / Client Service Representative. You will welcome clients, manage appointments, handle phone lines, process transactions, and support clients with information on services.

Ideal candidates are organized, detail-oriented, and team-focused in a fast-paced setting. This full-time role requires at least 1 year of veterinary front-desk experience, proficient communication, and the ability to stay calm during emotional