Veterinary Client Care Specialist

Manhattan Veterinary Group, P.C.; United States; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401k

Paid vacation and sick days

CE opportunities

Pet care discounts

Job summary

VCA Fairmount Animal Hospital is seeking a Receptionist/Client Service Representative to greet visitors, schedule appointments, handle payments, and answer calls in a fast-paced, pet-centered environment. The role emphasizes empathy for clients and teamwork with a caring hospital staff.

The position offers competitive wages, performance raises, and comprehensive benefits including health, dental, vision, 401(k), and generous pet discounts within a nationwide hospital network.

Qualifications

• Strong communication and organizational skills.
• Ability to work in a team environment.
• Minimum 1–2 years of customer service experience.
• Prior veterinary experience is helpful.

Responsibilities

• Greet visitors and manage reception area.
• Book appointments and process payments.
• Maintain records and answer phone calls.
• Support clients with empathetic, pet-focused service.

Skills

Communication

Organization

Teamwork

Customer service

Tools

POS systems

Job description

VCA Fairmount Animal Hospital is seeking a Receptionist/Client Service Representative to greet visitors, schedule appointments, handle payments, and answer calls in a fast-paced, pet-centered environment. The role emphasizes empathy for clients and teamwork with a caring hospital staff.

The position offers competitive wages, performance raises, and comprehensive benefits including health, dental, vision, 401(k), and generous pet discounts within a nationwide hospital network.