Veterinary Client Care Specialist

AmeriVet Partners Management, Inc.; Fairfield (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, and vision insurance

Generous paid time off

Job summary

AmeriVet Partners Management, Inc. in Fairfield, CT is looking for a Veterinary Receptionist to provide exceptional client service and manage patient information. This role is vital in ensuring a welcoming environment for clients and their pets.

Responsibilities include handling appointments, processing patient information, and supporting medical staff. Ideal candidates should have a high school diploma, excellent communication skills, and previous customer service experience. Benefits include competitive pay and professional development.

Qualifications

• High school diploma or equivalent work experience required.
• Excellent communication skills and a strong desire to provide compassionate, client-focused service.
• Prior customer service experience, preferably in a veterinary or healthcare setting.
• Strong organizational skills and the ability to handle multiple tasks efficiently.

Responsibilities

• Answer calls and emails promptly with professional, friendly service.
• Schedule appointments based on client needs and veterinarian availability.
• Greet clients warmly and ensure a positive experience throughout their visit.
• Update client and patient records in our practice management system.

Skills

Excellent communication skills

Prior customer service experience

Basic proficiency with technology

Strong organizational skills

Education

High school diploma or equivalent

Tools

Scheduling software

Online communication platforms

Job description

AmeriVet Partners Management, Inc. in Fairfield, CT is looking for a Veterinary Receptionist to provide exceptional client service and manage patient information. This role is vital in ensuring a welcoming environment for clients and their pets.

Responsibilities include handling appointments, processing patient information, and supporting medical staff. Ideal candidates should have a high school diploma, excellent communication skills, and previous customer service experience. Benefits include competitive pay and professional development.