Veterinary Client Care Lead

Abqpetcarehospital; Orlando (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Paid time off

Job summary

National Veterinary Associates is seeking a client care representative supervisor to be the first point of contact, greeting clients, managing files, and relaying information. The role includes supporting the supervisor, coordinating with doctors, and ensuring smooth daily operations in a veterinary setting.

Candidates should have a high school diploma, strong typing and computer skills, and experience in office functions.

Qualifications

• High school diploma or equivalent.
• Typing skills required.
• Some computer knowledge; comfortable with Word, keyboarding, and use of communication tools such as Instant Messenger and email.
• Significant experience with basic office functions in a busy office.
• Previous receptionist and veterinary practice experience desirable but not required.

Responsibilities

• Answer telephones and greet clients.
• Prepare patient files and escort clients to exam rooms.
• Receive and relay client correspondence and update financial records.
• Serve as liaison between the team and upper management.
• Back-up to the assistant manager and support new ideas.
• Order office supplies and assist with daily tasks.

Skills

Customer service

Typing 30 wpm

Basic computer skills

Office administration

Veterinary terminology

Communication skills

Education

High school diploma

Tools

Word

Email

Instant Messenger

Job description

National Veterinary Associates is seeking a client care representative supervisor to be the first point of contact, greeting clients, managing files, and relaying information. The role includes supporting the supervisor, coordinating with doctors, and ensuring smooth daily operations in a veterinary setting.

Candidates should have a high school diploma, strong typing and computer skills, and experience in office functions.