Veterinary Care Coordinator – Front Desk Specialist

Petvet-Care-Centers

White Hall (AR)

On-site

USD 19,000 - 23,000

Full time

12 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Paid parental leave
401(k) with discretionary contribution
Team member discounts
Emotional wellbeing support (Calm app)

Job summary

Hunter's Animal Hospital in White Hall, Arkansas, is seeking a full-time Veterinary Receptionist (Care Coordinator) to join their team. The role combines administrative tasks with client-focused care in a busy veterinary clinic.

Ideal candidates bring 1–2 years of customer service experience and a willingness to work Monday through Saturday in a rotating schedule. Compensation ranges from $14–$17 per hour, with a comprehensive benefits package offered.

Qualifications

  • Applicants must be 18 years of age or older to be considered for this position
  • 1-2 years of customer service experience

Responsibilities

  • Provides excellent customer service in-person, over the phone, and during high-stress situations
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being
  • Assists with medication pickups, inquiries, and provides information about services and products
  • Inputs and manages data in practice management software, including billing and accounts
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions

Skills

Customer service experience

Job description

Hunter's Animal Hospital in White Hall, Arkansas, is seeking a full-time Veterinary Receptionist (Care Coordinator) to join their team. The role combines administrative tasks with client-focused care in a busy veterinary clinic.

Ideal candidates bring 1–2 years of customer service experience and a willingness to work Monday through Saturday in a rotating schedule. Compensation ranges from $14–$17 per hour, with a comprehensive benefits package offered.

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