Veterinary Receptionist & Care Coordinator — Weekday Hours

PetVet Care Centers; Benton (AR); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

No weekend duty

Medical insurance

Dental insurance

Vision insurance

Parental Leave

401(k) with company match

Team member discounts

Job summary

PetVet Care Centers’ Saline County Animal Clinic in Benton, Arkansas, is seeking a Veterinary Receptionist (Care Coordinator) to join our team. This role blends front-desk hospitality with essential hospital support, handling client communications, scheduling, and basic patient intake.

You’ll work Monday-Thursday days with no weekend duty, providing excellent customer service, managing lobby flow, and assisting with billing and data entry in our practice software.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position
• Previous veterinary receptionist experience

Responsibilities

• Provides excellent customer service in person, over the phone, and in high-stress situations
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being
• Assists with medication pickups, inquiries, and provides information about services and products
• Inputs and manages data in practice management software, including billing and accounts
• Assists with retail sales, weighing pets, processing faxes, and maintaining records
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions

Skills

Veterinary receptionist experience

Customer service

Job description

PetVet Care Centers’ Saline County Animal Clinic in Benton, Arkansas, is seeking a Veterinary Receptionist (Care Coordinator) to join our team. This role blends front-desk hospitality with essential hospital support, handling client communications, scheduling, and basic patient intake.

You’ll work Monday-Thursday days with no weekend duty, providing excellent customer service, managing lobby flow, and assisting with billing and data entry in our practice software.