Care Coordinator — Veterinary Receptionist

Petvet-Care-Centers; Carrollton (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid parental leave

Team member discounts

Calm app access & EAP

Job summary

Carroll County Animal Hospital at Columbia Drive is seeking a full-time Veterinary Receptionist (Care Coordinator) to join our team in Carrollton, Georgia. The role focuses on delivering exceptional client service, managing the front desk, scheduling, and supporting medical and administrative tasks for a high-performing clinic.

Responsibilities include customer service, lobby management, basic pet emergencies, medication pickups, data entry in our practice management system, and cash handling

Qualifications

• Age 18 or older to be considered.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service skills, courteous and prompt.
• Accurate cash handling and cashiering abilities.
• Strong multitasking skills with attention to detail.
• Ability to stand, walk, and lift animals up to 50 pounds.

Responsibilities

• Provides excellent customer service in-person and over the phone.
• Manages lobby flow, addresses concerns, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety.
• Assists with medication pickups and service inquiries.
• Inputs and manages data in practice management software, including billing.
• Assists with retail sales, records, and faxes.
• Reconciles cash drawer and performs end-of-day duties.

Skills

Customer service

Multitasking

Cash handling

Clerical procedures

File organization

Keyboard proficiency

Communication

Physical stamina

Job description

Carroll County Animal Hospital at Columbia Drive is seeking a full-time Veterinary Receptionist (Care Coordinator) to join our team in Carrollton, Georgia. The role focuses on delivering exceptional client service, managing the front desk, scheduling, and supporting medical and administrative tasks for a high-performing clinic.

Responsibilities include customer service, lobby management, basic pet emergencies, medication pickups, data entry in our practice management system, and cash handling