Veterinary Care Coordinator & Client Care

PetVet Care Centers; Nashua (NH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Parental Leave

401(k)

Team Member Pet Discounts

Wellbeing support

CE stipends

Grant Circle

Local hospital culture

Job summary

PetVet Care Centers' Animal Medical Center of New England in Nashua, New Hampshire, is seeking a Care Coordinator to join our team as a Veterinary Receptionist. This frontline role performs administrative and customer service tasks, supporting the hospital and ensuring a smooth client experience in a fast-paced veterinary setting.

The position emphasizes compassionate communication, scheduling, data entry, and basic client education, with opportunities for growth within our nationwide network of

Qualifications

• 2+ years as a receptionist in a veterinary hospital
• 4+ years as a receptionist in a veterinary hospital (preferred)

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, schedules appointments, and addresses concerns.
• Handles basic medical emergencies for pets and owners, ensuring safety.
• Assists with medication pickups, inquiries, and information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Vet receptionist

Customer service

Calm under pressure

Job description

PetVet Care Centers' Animal Medical Center of New England in Nashua, New Hampshire, is seeking a Care Coordinator to join our team as a Veterinary Receptionist. This frontline role performs administrative and customer service tasks, supporting the hospital and ensuring a smooth client experience in a fast-paced veterinary setting.

The position emphasizes compassionate communication, scheduling, data entry, and basic client education, with opportunities for growth within our nationwide network of