Veterinary Billing Coordinator – Evening/Weekend Shifts

Animal Clinic Northview; North Ridgeville (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance after 30 days

401(k) after 30 days

Paid Time Off

Holiday pay

Employee discount for personal pets

Job summary

Animal Clinic Northview in North Ridgeville, OH, is seeking a compassionate Veterinary Billing Coordinator to join our team. This role goes beyond invoicing: you are a key touchpoint for clients, ensuring clear communication, accurate billing, and smooth payment processing in a fast-paced veterinary hospital.

You will review invoices, prepare estimates, handle payments and refunds, and collaborate with doctors and reception staff to maintain exceptional client service during evenings, rotating

Qualifications

• Previous veterinary, medical office, customer service, or billing experience preferred.
• Strong communication and interpersonal skills.
• Comfortable discussing invoices, medications, and treatment plans with clients.
• Ability to multitask and remain calm under pressure.
• Excellent organizational skills and attention to detail.
• Positive attitude and strong teamwork mindset.
• Comfortable working evenings, rotating Saturdays, holidays, and emergency situations.
• Ability to stand for extended periods and assist with pets as needed.

Responsibilities

• Welcome and assist clients with professionalism and compassion.
• Review, explain, and process invoices accurately.
• Receive and process payments, credits, refunds, and adjustments.
• Prepare and explain estimates for veterinary services.
• Review medications and discharge instructions with clients.
• Process surgery consents, treatment forms, hospitalization paperwork, and euthanasia documentation.
• Answer phones and assist with billing questions and client concerns.
• Handle sensitive client interactions with patience and professionalism.
• Cross-train within all reception department functions.
• Maintain accurate records and attention to detail in a fast-paced environment.
• Work collaboratively with doctors, technicians, assistants, and reception teams.
• Help maintain a positive, drama-free, team-oriented culture.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Animal Clinic Northview in North Ridgeville, OH, is seeking a compassionate Veterinary Billing Coordinator to join our team. This role goes beyond invoicing: you are a key touchpoint for clients, ensuring clear communication, accurate billing, and smooth payment processing in a fast-paced veterinary hospital.

You will review invoices, prepare estimates, handle payments and refunds, and collaborate with doctors and reception staff to maintain exceptional client service during evenings, rotating