Veterinary Assistant Practice Manager

Accreditation Council for Graduate Medical Education; Newark (DE); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking veterinary practice as a Veterinary Assistant Practice Manager, where your leadership will help create a positive team environment and ensure exceptional patient care. This role offers the chance to lead a passionate team, manage daily operations, and contribute to a culture of excellence. With a commitment to employee growth and development, you'll have access to continuing education and various benefits, including flexible schedules and comprehensive insurance options. If you're ready to make a difference in the lives of pets and their owners, this opportunity is perfect for you.

Benefits

Pet Insurance

Flexible Work Schedules

401k and Retirement Plans

Paid Time Off

Continuing Education Access

Qualifications

• Proven leadership experience in a veterinary or healthcare setting.
• Strong organizational and time management skills.

Responsibilities

• Direct and supervise associates to ensure optimal performance.
• Monitor daily operations and ensure compliance with regulations.
• Build rapport with clients to maintain high customer satisfaction.

Skills

Leadership

Time Management

Organizational Skills

Customer Service

Job description

BluePearl Pet Hospital in Christina, DE is seeking an experienced Veterinary Assistant Practice Manager to join our state-of-the-art emergency and specialty hospital.

Pay: $32.50 - $47.50 / hour

This pay band is a starting point and is dependent on experience.

• Are you a passionate leader who is ready to make a difference?
• Do you have excellent time management, follow-through, and organizational skills?
• Do you love building successful teams that provide premier customer service and patient care?

Responsibilities:

1. Direct and supervise associates.
2. Create an organizational environment and value system that stimulates morale and productivity.
3. Collaborate with training and clinical staff to meet training and quality goals.
4. Coach and lead through effective feedback to associates via the supervisory team.
5. Monitor and evaluate daily operations.
6. Partner with the Practice Manager to develop and implement action plans to maximize hospital efficiency.
7. Handle personnel functions including hiring, training, disciplinary actions, and maintaining personnel records.
8. Assist in budget preparation and ensure revenue and training goals are met.
9. Review and approve employee schedules based on hospital needs.
10. Maintain inventory levels of necessary supplies.
11. Prepare and submit reports as required.
12. Ensure compliance with regulations, SOPs, and OSHA guidelines.
13. Build rapport with clients and referring DVMs to ensure high customer satisfaction.
14. Minimize hospital liability through risk management.
15. Investigate unsafe situations and complaints.
16. Contribute to creating a positive team environment.

Why BluePearl?

• We are passionate about pets and offer benefits like pet insurance and discounts.
• Opportunities for growth and development through talent programs and workshops.
• Access to continuing education, BluePearl University, and medical journals.

Associate Benefits:

• Medical, dental, vision, and life insurance options.
• Parental leave benefits.
• Flexible work schedules.
• 401k and retirement plans.
• Paid time off and holidays.
• Support from a licensed social worker for a healthy work-life balance.

Our Commitment:

BluePearl values diversity and is an equal opportunity employer. We provide accommodations for applicants with disabilities and are committed to a drug-free workplace.