Veterinary Assistant/Client Service Representative

VCA Animal Hospitals; Norwood (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

VCA Animal Hospitals is seeking a passionate Veterinary Assistant/Client Service Representative to join their team in Norwood, NJ. This role involves supporting veterinarians, assisting with client service, and ensuring a compassionate environment for pets and their owners. Ideal candidates will have strong customer service skills and a love for animals, contributing to the overall mission of providing exceptional veterinary care.

Benefits

Robust benefits package for full-time employees

Generous employee discount

Mental Health Resources

Paid Time off and Sick time

Hands-on training and development

Qualifications

• Strong customer service and communication skills required.
• Comfortable around animals and handling pets safely.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Support veterinarians with patient intake, lab work, and medication prep.
• Greet clients and schedule appointments.
• Maintain a clean and organized hospital environment.

Skills

Customer service

Communication

Team player

Multitasking

Animal handling

Job description

Veterinary Assistant/Client Service Representative

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Veterinary Assistant/Client Service Representative

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Join Our Team!

Veterinary Assistant/Client Service Representative Wanted

Location: VCA Old Tappan Veterinary Hospital Norwood NJ 07648

Do you have a passion for animals and a drive to deliver exceptional client care? VCA Old Tappan Veterinary Hospital is looking for a

Join Our Team!

Veterinary Assistant/Client Service Representative Wanted

Location: VCA Old Tappan Veterinary Hospital Norwood NJ 07648

Do you have a passion for animals and a drive to deliver exceptional client care? VCA Old Tappan Veterinary Hospital is looking for a Veterinary Assistant/Client Service Representative to join our dedicated team of professionals.

At VCA Old Tappan, your pet’s health is our top priority and excellent service is our goal. We live this mission every day, and we're searching for someone who shares our commitment to compassionate care and client service excellence.

What You’ll Do:

As a Veterinary Assistant, you’ll support our Veterinarians and Credentialed Veterinary Technicians with:

• Patient intake, history taking, and restraint during exams
• Assisting with lab work and medication prep
• Maintaining a safe, sanitary, and comfortable environment for pets
• Handling sensitive tasks like caring for deceased patients and managing hospital cleanliness
• Providing excellent communication and support to both clients and your team
• Phlebotomy
• Radiographs
• Patient Restraint
• Surgical Procedure setup, cleanup, monitoring, etc
  
  

As a Client Service Representative, you’ll be the first and last impression for our clients. Your responsibilities include:

• Greeting clients and pets with a warm, welcoming attitude
• Scheduling appointments and managing phone calls
• Handling payments, discussing services, and recommending products
• Maintaining accurate medical records and supporting our daily operations
• Helping keep the hospital clean, organized, and ready to care for every patient
  
  

What We’re Looking For:

• Strong customer service and communication skills
• Team player with a positive, can-do attitude
• Comfortable around animals and handling pets safely
• Ability to multitask in a fast-paced environment
• Drive to learn new skills
  
  

Why Join VCA Old Tappan?

• Be part of a passionate, team-oriented environment
• Work hands-on with pets and people who love them
• Grow your skills through on-the-job training and development
• Make a real impact on the lives of pets and their families
  
  

Schedule & Requirements:

• One Evening (until 8 PM) and Rotating Saturdays (2) are required
• Must have reliable transportation, including in inclement weather
• Pay rate is based on experience and educational background
  
  

What We Offer:

• Supportive, team-focused environment
• Hands-on training and development
• The opportunity to make a meaningful difference every day
• Robust benefits package for full time employees
• Generous employee discount
• Mental Health Resources
• Paid Time off and Sick time
• Much Much More
  
  

Ready to bring your dedication, positivity, and animal-loving spirit to our team?

Apply today and help us provide the gold standard in veterinary care!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Other, and Health Care Provider

• Industries

  Veterinary Services

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