Veterans Reintegration Case Manager

Socket.dev; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Life insurance

Job summary

American GI Forum - National Veterans Outreach Program in San Antonio is seeking a Case Manager for the Homeless Veterans Reintegration Program (HVRP). You will outreach eligible homeless veterans, provide benefits information, housing referrals, and job training and placement services to help them re-enter the workforce.

The role requires coordinating with other programs, maintaining detailed case notes, timely reports, and meeting measurable placement goals while upholding confidentiality and

Qualifications

• Must read and understand the detailed policies, guidelines, forms, and other directives set out by the organization’s Manuals of Standard Operation Procedures
• Prepare and submit MIS data information on the client cases as required
• Maintain clients’ files, including documentation, case notes, and follow-ups
• Responsible for achieving the client goals assigned and prepared to provide corrective action plans for the same
• Follow the work flow system, and assure compliance requirements of the government or other contract obligations applicable to the organization and the Case Manager assignments
• Must understand the nuances of the veterans’ community and are expected to always demonstrate sensitivity and patience with the clients
• Confidentiality of client information, donors, team members and the AGIF-NVOP
• Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care

Responsibilities

• Read, interpret, and apply SOPs and directives to everyday tasks
• Submit required MIS data for client cases
• Maintain and update client files with case notes and follow-ups
• Meet assigned client goals and develop corrective action plans when needed
• Ensure compliance with government/contract obligations in case management
• Demonstrate sensitivity to veterans’ experiences and maintain respect for clients
• Protect client confidentiality and handle donor/team information securely
• Provide respectful, client-focused service and professional support

Skills

Typing

MS Office

Communication skills

Case management

Interpersonal skills

Education

Bachelor's Degree

Tools

MS Word

Excel

Outlook

Job description

American GI Forum - National Veterans Outreach Program in San Antonio is seeking a Case Manager for the Homeless Veterans Reintegration Program (HVRP). You will outreach eligible homeless veterans, provide benefits information, housing referrals, and job training and placement services to help them re-enter the workforce.

The role requires coordinating with other programs, maintaining detailed case notes, timely reports, and meeting measurable placement goals while upholding confidentiality and