Veterans Intake & Onboarding Specialist (Remote)

Southwest Law Firm, PLLC; Glendale (CA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Work from home

Job summary

Southwest Law Firm, PLLC is looking for an Intake Specialist in Glendale, CA. In this full-time hybrid role, you will support clients through the intake and onboarding process, ensuring a positive experience while managing their needs effectively.

The ideal candidate should have experience in client intake or customer service, possess excellent communication skills, and be able to manage high call volumes. Benefits include health insurance and a 401(k) plan.

Qualifications

• 1-2 years of experience in client intake, customer service, or related roles.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication.

Responsibilities

• Serve as primary point of contact for veterans seeking assistance.
• Conduct intake evaluations and manage inbound and outbound calls.
• Accurately enter client information in the CRM system.

Skills

Client intake experience

Customer service skills

Multitasking

Proficiency in Microsoft Office

Communication skills

Tools

CRM systems

Job description

Southwest Law Firm, PLLC is looking for an Intake Specialist in Glendale, CA. In this full-time hybrid role, you will support clients through the intake and onboarding process, ensuring a positive experience while managing their needs effectively.

The ideal candidate should have experience in client intake or customer service, possess excellent communication skills, and be able to manage high call volumes. Benefits include health insurance and a 401(k) plan.