Veterans Housing & Support Case Manager (SSVF)

Volunteers of America Chesapeake & Carolinas; Durham (NC); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Volunteers of America Chesapeake & Carolinas is seeking a Case Manager to provide day-to-day support for veteran households within the SSVF program. You will engage with clients from intake to permanent housing, linking them to VA and community resources and advocating for wraparound supports.

The role requires experience in homelessness prevention, rapid re-housing, and transitional services, with mobility to travel across the Carolinas and nearby states.

Qualifications

• Bachelor's degree required; field in counseling/rehabilitation or related human services.

Responsibilities

• Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the three categories of participants as outlined in the SSVF program guidelines.
• Screen potential program participants for program eligibility using VA-approved forms and follow up with applicable agencies to verify information including veteran and income status.
• Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan.
• Provide service coordination between the program and community partners, for persons served and their families/supporters.
• Work with persons served, family members, collaborating housing agencies and professionals to revise service plans and to develop placement, stabilization and follow-up plans.
• Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing.
• Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues.
• Communicate effectively (under confidentiality rules) with clients service team to rapidly address and correct issues with services or supports - especially living skills, employment, education, family and socialization.
• Ensure appropriate use of and documentation of any temporary financial assistance.
• Ensure that veterans and their families receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community.
• Ensure participant category reassessments are completed according to specific SSVF requirements.
• Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning.
• Complete all appropriate reporting in HMIS and other systems as required.
• Complete other duties as needed and requested.

Education

A bachelors degree in counseling psychology, rehabilitative counseling, or related human

Job description

Volunteers of America Chesapeake & Carolinas is seeking a Case Manager to provide day-to-day support for veteran households within the SSVF program. You will engage with clients from intake to permanent housing, linking them to VA and community resources and advocating for wraparound supports.

The role requires experience in homelessness prevention, rapid re-housing, and transitional services, with mobility to travel across the Carolinas and nearby states.