Veterans Housing Navigator — Remote-Eligible & Impactful

VOA Illinois; Elgin (IL); Hybrid; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical Dental Vision

403(b) with employer match

Generous PTO

Early wage access via Payactiv

PSLF eligible employer

Life Insurance

FSA/HSA

Job summary

VOA Illinois is seeking a Housing Coordinator to help Veterans access and maintain stable housing. The role focuses on housing navigation, landlord engagement, inspections, and collaboration with community partners to expand safe, affordable housing opportunities for Veterans.

Using a trauma-informed, culturally responsive approach, you will coordinate with internal teams and landlords to prevent Veteran homelessness and support long-term housing stability.

Qualifications

• High School Diploma or equivalent.
• At least 2 years of experience working with low-income or homeless populations in supportive housing services or related fields.
• Valid driver’s license, vehicle insurance, and reliable transportation during work hours.
• Proficiency in Microsoft Office, including spreadsheets, databases, and reporting tools.
• Strong English reading, writing, and verbal communication skills.
• Excellent organizational, customer service, and multitasking skills.
• Ability to communicate effectively with diverse staff, residents, and partners.

Responsibilities

• Coordinate with service providers and partners to prevent and end Veteran homelessness.
• Provide housing navigation, assessments, referrals, and placement support.
• Conduct housing inspections and ensure safety/compliance standards.
• Recruit, engage, and retain landlords to expand housing opportunities for Veterans.
• Respond promptly to participant, landlord, and partner inquiries to ensure timely housing placements.
• Maintain documentation in HUD-VASH, VA systems, Teams, and Microsoft Office.

Skills

English proficiency

Communication

Organization

Customer service

Multitasking

Education

High School Diploma

Equivalent education

Tools

Microsoft Office

Microsoft Teams

Job description

VOA Illinois is seeking a Housing Coordinator to help Veterans access and maintain stable housing. The role focuses on housing navigation, landlord engagement, inspections, and collaboration with community partners to expand safe, affordable housing opportunities for Veterans.

Using a trauma-informed, culturally responsive approach, you will coordinate with internal teams and landlords to prevent Veteran homelessness and support long-term housing stability.