Veterans Housing Case Manager — Hybrid Work & Impact

Homeward-Bound-of-Western-North-Carolina; Asheville (NC); Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Mental health coverage

Dental insurance

Vision care

Hybrid work

401(k) match

Job summary

Homeward Bound in Buncombe County seeks a SSVF RRH Housing Case Manager to support Veterans and their families, guiding housing stability and connecting clients to resources. The role emphasizes person-centered planning, collaboration with partners, and strong administrative documentation.

The position requires a BSW or related degree and experience with homelessness or high-need populations, with a 24.15 USD/hour pay and hybrid work arrangements including one remote day per week.

Qualifications

• Bachelor's of Social Work or related degree, graduate degree or comparable experience.
• Prior experience with homeless population or populations with high clinical needs.

Responsibilities

• Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives
• Maintain contact with all housing clients on a scheduled basis, appropriate to their status and needs
• Ensure that all client interactions are person-centered, goal-focused and reflect each client’s housing stability plan
• Build professional relationships with clients, providers, and community partners
• Provide clients training in areas such as personal hygiene, accessing community resources, medical adherence, household management or other needs as outlined in the client’s goal plan
• Exercise patience, understanding, and concern for each client’s well-being
• Provide transportation to clients when required
• Make referrals to supportive services in our community and support each client in navigating this process
• Facilitate and assist with client move-in and move-out processes
• Must be able to lift 50lbs
• Be an effective mediator and advocate for all housing clients
• Document all client interaction and maintain accurate paperwork/reports
• Perform annual re-certifications and inspections for each client
• Attend weekly case management meetings and trainings
• Communicate effectively with clients, families, coworkers, supervisors, other service agencies and the community
• Operate a computer, software, fax machine, printer, and copier
• This job description does not list all duties; additional reasonable duties may be assigned

Skills

Case management

Education

Bachelor's of Social Work or related degree, graduate degree or comparable experience

Job description

Homeward Bound in Buncombe County seeks a SSVF RRH Housing Case Manager to support Veterans and their families, guiding housing stability and connecting clients to resources. The role emphasizes person-centered planning, collaboration with partners, and strong administrative documentation.

The position requires a BSW or related degree and experience with homelessness or high-need populations, with a 24.15 USD/hour pay and hybrid work arrangements including one remote day per week.