Case Manager - CPV

Homeward-Bound-of-Western-North-Carolina; Asheville (NC); Vor Ort; USD 27.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental coverage

Vision coverage

401(k) plan

Paid holidays

Vacation

Zusammenfassung

Homeward Bound is seeking a Case Manager to support individuals experiencing chronic homelessness in Buncombe County. The role focuses on goal planning, housing stability, and collaboration with the Compass Point Village team to provide comprehensive services onsite.

The position requires a Bachelor’s degree or equivalent experience, with preference for experience with mental health and substance use disorders.

Qualifikationen

• Bachelor’s degree in human services, social services, or comparable experience.
• Experience working with mental illnesses and substance abuse disorders.
• Passion and compassion for people experiencing homelessness.

Aufgaben

• Maintain a caseload of up to 18 clients, onsite at Compass Point Village.
• Develop and strengthen client goal plans to create housing stability.
• Collaborate with the case management team and residents to solve behaviors that risk housing.
• Provide client training on personal hygiene, resources, and life skills.
• Assist in moving in/moving out clients and perform unit inspections.

Kenntnisse

Case management

Empathy

Communication

Ausbildung

Bachelor’s degree in social services or related field

Graduate degree

Tools

Driver's license & vehicle

Jobbeschreibung

• Base Pay $24.15 / Hour
• Job Category Social Work, Non-profit, Case Management
• Employee Type FT Hourly Non-Exempt
• Travel 75%
• Manage Others No

Contact information

• Name Human Resources
• Phone [phone] Ext. 244

Description

Job Description: Case Manager Reports to: Compass Point Village Program Manager

The Organization

Homeward Bound is the leading nonprofit organization in Buncombe County focused on preventing and ending homelessness using the best practice Prioritizing Home. We work collaboratively with community partners and have a proven track record of helping individuals and families achieve housing stability. Since 2006, Homeward Bound has moved more than 2,700+ people off the streets, out of cars, camps, and shelters and into permanent housing

Position

The Case Manager is a source of support and guidance to individuals experiencing chronic homelessness in Buncombe County. Case Managers are trained to assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing stability. This person must have a Bachelor’s degree in human services, social services, or comparable experience. Applicant must also have experience working with mental illnesses and substance abuse disorders. Most importantly, we are looking for individuals that have passion for the work and compassion for all people experiencing homelessness in our community, no exceptions.

Schedule and compensation: This is a full time, non-exempt position paid hourly. Hourly compensation is 24.15 an hour

Requirements

Education/Experience Requirements

Bachelors of Social Work or related degree; graduate degree; or comparable experience

Prior experience with homeless population or populations with high clinical needs

Proof of driver's license, driver's insurance, and vehicle required for providing transportation for individuals, claiming mileage or driving on behalf of the company.

Responsibilities

Maintain a caseload of up to 18 clients, all onsite at Compass Point Village

Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives to create housing stability

Collaborate with Compass Point Village case manager team, manager and resident security advisors to creatively problem solve behaviors that put client housing at risk.

Maintain contact with all clients on a scheduled basis, appropriate to their particular status and needs

Ensure that client interactions are person-centered, goal-focused and reflect each client’s goal plan

Build professional relationships with clients, providers, and community partners

Provide clients training and support in the areas of personal hygiene, accessing community resources, medical adherence, household cleanliness and management or other needs as outlined in the client’s goal plan

Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life

Provide transportation to clients when required, local travel

Make referrals to supportive services in our community as appropriate and support clients in navigating this process

Facilitate move-in process

Be an effective mediator and advocate for all housing clients

Effectively use U.S. Department of Housing and Urban Development (HUD) tools and ensure compliance with data standards and record-keeping as required by HUD and Homeward Bound

Document all client interaction in case notes and maintain accurate paperwork/files

Perform annual re-certifications for each client and accurately update files as necessary

Perform monthly inspections of client units for maintenance needs and housekeeping training and support

Attend weekly case management team meetings, bi-weekly supervision and other specified meetings/trainings as required.

Communicate effectively in oral and written forms with clients, their families, their significant others, coworkers, supervisors, other service agencies and the community

Assist in moving in/moving out clients (must be able to lift up to 50 pounds) and cleaning units

Operate proficiently a personal computer, scanner, printer, and copier

** This job description does not list all of your job duties. Occasionally, your supervisor might request that you perform other reasonable duties in order to most effectively work towards Homeward Bound’s mission of ending homelessness.

Our values

We believe in the absolute value and worth of every single human being.

We believe that housing is a basic human right, integral to self-worth and dignity.

We believe that homelessness is a solvable problem.

Mission

To prevent and end homelessness in our community through permanent housing and support.

Homeward Bound bases its human resource decisions on objective criteria without regard to any characteristic or condition protected by law. We are committed to a workplace that offers equal opportunity without discrimination based on race, color, national origin, citizenship, sex, pregnancy, sexual orientation, gender identity or expression, age, religion, disability, genetic information/medical history, military/veteran status, marital status, familial status, LGBTQIA status, or any characteristic or condition protected by law, but not specifically mentioned here.

Full Time Benefits Offered

Benefits begin the first of the month following 30 days of employment.

• Medical: 100% employer-paid MedCost plan, including 100% mental health & lab coverage
• MercyMe Urgent Care: Employer-paid family membership (up to 4)
• Dental: 100% employer-paid Delta Dental
• Vision: Community Eye Care
• 15 Paid Holidays
• Vacation: 4 weeks paid vacation in your first year, increasing with tenure
• Sick Leave: 96 hours annually with unlimited rollover
• Life & Long-Term Disability: 100% employer-paid
• 401(k): Contribute from Day 1; employer match after 1 year
• Short-Term Disability, Accident & Critical Care coverage available
• Hybrid Work: 1 remote day per week
• Company-provided cell phone
• Medical & Dependent Care FSA
• YMCA membership discount
• YMCA Market: Locally sourced groceries subsidized 50% by Homeward Bound
• BenefitMe employee shopping program
• BeneMoney loans up to $5,000 after 1 year
• Employer-paid CPR/AED/First Aid certification
• 2026 Mployer Top Employee Benefits Award Recipient