SSVF Case Manager, South County

Sbnbcc; Santa Barbara (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

403(b) retirement plan with match

Generous paid time off

Job summary

New Beginnings in Santa Barbara is hiring a Case Manager for the SSVF program. The role involves providing housing-focused case management to veterans and their families in South County, coordinating with landlords, and connecting clients to resources and benefits.

Some clinical hours may be gained; supervision is provided. The ideal candidate will have experience with veterans or the homeless population, strong boundaries, and the ability to multitask while working autonomously.

Qualifications

• Experience providing case management to veterans and/or homeless populations with a Housing First approach.
• Empathic and compassionate listening with solid boundaries.
• Ability to multi-task, work independently, coordinate community-wide activities, collaborate with partner agencies, and prioritize tasks.

Responsibilities

• Help veterans and families secure housing and search for available housing/rental units.
• Coordinate housing with landlords and connect clients to community resources and benefits; develop case plans.
• Provide resume prep, job coaching, and connection to employment opportunities.
• Conduct mental health triage and connect clients to resources.
• Collect data and track program outcomes and performance measures.
• Engage in community advocacy and collaborative task forces; present program information to community members.
• Coordinate with inter-agency programs and activities; represent SSVF at South County Veterans Treatment Court and Coordinated Entry System meetings.

Skills

Empathic listening

Multi-tasking

Independent work

Collaboration with partners

Strong communication

Tools

HMIS

Microsoft Excel

Job description

Case Manager – Supportive Services for Veteran Families Program (SSVF), South County

40 hours per week/full-time, non-exempt Case Manager position. Program provides eviction prevention and rapid rehousing case management for veterans and their families in South County who are struggling with housing instability. Mental health background/intern registration, post-doc, or licensure preferred but not required. Bilingual is helpful but not required. Veteran status or previous experience working with veterans is a huge plus.

Responsibilities and tasks include a wide range of case management activities working with the adult veteran homeless population, including

• Case management tasks helping veterans and their families secure housing and looking for available housing/rental units;
• Coordinating housing with landlords; connecting the veterans with community resources and government and health benefits; developing case plans with clients in order to help them stabilize and resume healthy functioning;
• Resume preparation, job coaching and connection to employment opportunities;
• Mental health triage;
• Connection to resources;
• Collection of data and shared responsibility for tracking outcomes and program performance measures;
• Community advocacy and participation in collaborative task force activities;
• Presenting and providing information to community members and organizations about the program; and
• Coordinating with inter-agency programs and activities.

In addition, this position will serve as the SSVF representative at South County Veterans Treatment Court and at the Coordinated Entry System Case Conferencing Meetings. This is not a clinical position, but some clinical hours may be gained towards licensure, and weekly supervision is provided.

Qualifications and Requirements for this Position

• The ideal candidate has experience providing case management activities to veterans and/or the homeless population and embraces a Housing First approach to helping homeless veteran individuals and families stabilize and return to permanent and traditional housing.
• Requires that the case manager be an empathic and compassionate listener with solid boundaries.
• Must have a demonstrated ability to multi-task, work independently, coordinate community-wide activities, collaborate with partner agencies, and prioritize tasks.
• Experience with HMIS preferred and/or a solid demonstrated ability to use complex software and Microsoft Excel for data entry, collection, and reporting.
• Requires initiative, resourcefulness, and the ability to be self-directed and work autonomously.
• Share on-call responsibilities.
• Must have own working transportation with liability insurance to conduct job-related travel.
• Must satisfactorily pass the company’s background, DMV, and reference check.
• Must meet insurance carrier’s requirements for approval to drive.
• Bi-lingual a plus but not required.
• This position will be based out of our Santa Barbara office.

Work hours are Monday – Friday, 9-5, although there will be some nighttime and weekend hours on occasion to attend community events and/or to manage any off‑hour client crises that may arise.

Starting salary range is $26.00 – $29.00 per hour (DOE), with medical, dental, and vision benefits provided, 403(b) participation and match, and generous paid time off. Position begins asap. This is not a remote position.

New Beginnings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or protected veteran status.