Veterans Home Loan Specialist

Veterans United Home Loans; Jacksonville (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Veterans United Home Loans in Jacksonville, Texas seeks a Loan Officer to help veterans by delivering exceptional customer service and collaborating with the loan team to ensure a smooth homebuying experience.

You will communicate loan status by phone and email, assess borrower information for pre-approval, guide clients through the loan process, and stay current on guidelines to support successful outcomes.

Qualifications

• Excellent written and interpersonal communication skills.
• Self-motivated with initiative and a results-driven mindset.
• Ability to analyze borrower information and determine feasibility of loan approvals.

Responsibilities

• Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone.
• Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan.
• Manage internal efforts to ensure a timely process and resolve application issues.
• Interview borrowers and obtain and/or verify information and documentation.
• Educate borrowers on loan process and product/service alternatives.
• Remain knowledgeable on company and industry guidelines and processes.
• Analyze and manage numbers to increase and ensure efficiencies and meet company goals.

Job description

Veterans United Home Loans in Jacksonville, Texas seeks a Loan Officer to help veterans by delivering exceptional customer service and collaborating with the loan team to ensure a smooth homebuying experience.

You will communicate loan status by phone and email, assess borrower information for pre-approval, guide clients through the loan process, and stay current on guidelines to support successful outcomes.