VA Home Loan Officer — Help Veterans Thrive (Commissioned)

Veterans United Home Loans; Illinois; On-site; USD 90,000 - 225,000; Full time

Benefits offered by this job

Health and dental insurance

Paid sick leave

Employee wellness program

401(k) matching

Paid holidays

Job summary

Veterans United Home Loans is seeking a motivated Loan Officer to help Veterans and military families become homeowners. You will determine homebuying needs, coordinate with the loan team, and ensure a smooth loan experience for borrowers.

The role emphasizes regular client communication, education on loan options, and adherence to guidelines to drive efficient loan processing and customer satisfaction.

Qualifications

• Excellent written and interpersonal communication skills.
• Ability to communicate loan status regularly with clients via email and phone.
• Experience analyzing borrowers' information to determine loan feasibility.
• Experience in sales or customer-facing roles.
• Familiarity with social media management is a plus.

Responsibilities

• Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone.
• Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan.
• Manage internal efforts to ensure a timely process and resolve application issues.
• Interview borrowers and obtain and/or verify information and documentation.
• Manage social media presence.
• Educate borrowers on loan process and product/service alternatives.
• Remain knowledgeable on company and industry guidelines and processes.
• Analyze and manage numbers to increase and ensure efficiencies and meet company goals.

Skills

Customer service

Communication

Relationship building

Self-motivated

Time management

Job description

Veterans United Home Loans is seeking a motivated Loan Officer to help Veterans and military families become homeowners. You will determine homebuying needs, coordinate with the loan team, and ensure a smooth loan experience for borrowers.

The role emphasizes regular client communication, education on loan options, and adherence to guidelines to drive efficient loan processing and customer satisfaction.