Veterans-Focused Mortgage Loan Officer — Deliver Results

Veterans United Home Loans; Killeen (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Veterans United Home Loans is seeking a Loan Officer in the United States. The role focuses on helping borrowers, delivering exceptional customer service, and collaborating with the loan team to ensure a smooth loan experience.

You will regularly communicate loan status, analyze borrower information for pre-approval, and manage documentation to drive timely processing. Strong interpersonal skills and a customer‑first mindset are essential for success.

Qualifications

• Shows passion for helping Veterans.
• Capable of building rapport with diverse groups.
• Demonstrates initiative and competitive drive.
• Able to learn quickly and adapt to change.

Responsibilities

• Communicate loan status regularly with clients via email and phone.
• Analyze borrowers’ information to determine feasibility of pre-approval and obtain a loan.
• Manage internal efforts to ensure a timely process and resolve issues.
• Interview borrowers and verify information and documentation.
• Manage social media presence.
• Educate borrowers on loan process and alternatives.
• Remain knowledgeable on company guidelines and processes.
• Analyze numbers to increase efficiency and meet company goals.

Skills

Relationship building

Self-motivated

Learn quickly

Results oriented

Interpersonal communication

Tools

Email

Phone

Job description

Veterans United Home Loans is seeking a Loan Officer in the United States. The role focuses on helping borrowers, delivering exceptional customer service, and collaborating with the loan team to ensure a smooth loan experience.

You will regularly communicate loan status, analyze borrower information for pre-approval, and manage documentation to drive timely processing. Strong interpersonal skills and a customer‑first mindset are essential for success.