VA Home Loan Officer - Serve Veterans & Build Relationships

Veterans United Home Loans; Jacksonville (NC); Híbrido; USD 40 000 - 70 000; Tempo integral

Resumo da oferta

Veterans United Home Loans in Jacksonville, NC is seeking a Loan Officer who delivers outstanding customer service, assesses home financing needs, and collaborates with the loan team to create a smooth experience. You will communicate loan statuses by phone and email and guide applicants through the pre-approval and approval steps.

The role emphasizes building relationships with veterans, staying informed on VA loan guidelines, and maintaining accuracy in documentation.

Qualificações

• Communicate loan status with clients via email and phone.
• Analyze borrower information to determine feasibility of pre-approving and obtaining a loan.
• Interview borrowers and verify information and documentation.
• Educate borrowers on loan options and processes.
• Remain knowledgeable on company and industry guidelines and processes.
• Analyze and manage numbers to meet company goals.

Responsabilidades

• Interact with borrowers by phone, email, and other channels to gather required information and documents.
• Coordinate with the loan team to ensure a timely processing and resolution of issues.
• Manage the company’s social media presence and public communications.

Conhecimentos

Customer service

Communication skills

Loan processing

Relationship building

Attention to detail

Multitasking

Descrição da oferta de emprego

Veterans United Home Loans in Jacksonville, NC is seeking a Loan Officer who delivers outstanding customer service, assesses home financing needs, and collaborates with the loan team to create a smooth experience. You will communicate loan statuses by phone and email and guide applicants through the pre-approval and approval steps.

The role emphasizes building relationships with veterans, staying informed on VA loan guidelines, and maintaining accuracy in documentation.