Veterans Care Scheduling & Admin Support Specialist

US-Department-of-Veterans-Affair; Saint Cloud (MN); On-site; USD 36,000 - 58,000; Full time

Job summary

The St. Cloud VA Health Care System seeks a Medical Support Assistant to support the Primary Care and Specialty Care Integrated Clinical Community Call Centers. This role serves as the first administrative contact for Veterans, families, and visitors at the St. Cloud campus.

You will provide administrative support to clinical staff and Veterans, and oversee the daily clerical functions of scheduling in all PC ICC and SC ICC areas, ensuring smooth patient flow and accurate record-keeping.

Qualifications

• Ability to interact with individuals from varying backgrounds and healthcare team members.
• Ability to use office automation equipment and scheduling programs to support patient care.
• Knowledge of basic medical terminology to assist in patient care.
• Skill in recording patient messages and understanding physician requests for follow-up care.

Responsibilities

• Provide administrative support to clinical staff and Veterans.
• Oversee daily clerical functions of scheduling in all PC ICC and SC ICC areas.

Skills

Interpersonal communication

Office software navigation

Medical terminology knowledge

Patient message recording

Education

High school diploma or GED

Tools

Scheduling software

Job description

The St. Cloud VA Health Care System seeks a Medical Support Assistant to support the Primary Care and Specialty Care Integrated Clinical Community Call Centers. This role serves as the first administrative contact for Veterans, families, and visitors at the St. Cloud campus.

You will provide administrative support to clinical staff and Veterans, and oversee the daily clerical functions of scheduling in all PC ICC and SC ICC areas, ensuring smooth patient flow and accurate record-keeping.