Veterans Care Scheduler & Administrative Support

U.S. Department of Veterans Affairs; Murfreesboro (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

37–50 days of annual paid time off

Paid parental leave up to 12 weeks

Childcare subsidy up to 25%

Job summary

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant to provide administrative support in healthcare settings. This role involves assisting Veterans with managing appointments and coordinating care within the Tennessee Valley Healthcare System.

Located in Nashville or Murfreesboro, TN, the position requires a high school diploma or GED, with no prior experience necessary. Benefits include extensive paid time off, health insurance options, and retirement plans.

Qualifications

• Must be a citizen of the United States or an eligible non‑citizen.
• No prior experience required but a high school diploma or GED is necessary.
• Must have English proficiency in spoken and written form.
• Experience with appointment scheduling in a medical setting preferred.

Responsibilities

• Assist Veterans with scheduling, cancellation, and rescheduling of appointments.
• Communicate with interdisciplinary team members to coordinate care.
• Prepare and process documentation requested by Veterans and providers.

Skills

Advanced scheduling across interdisciplinary care

Effective communication (electronic, phone, in-person, written)

Medical terminology

Problem resolution

Education

High school diploma or GED equivalency

Job description

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant to provide administrative support in healthcare settings. This role involves assisting Veterans with managing appointments and coordinating care within the Tennessee Valley Healthcare System.

Located in Nashville or Murfreesboro, TN, the position requires a high school diploma or GED, with no prior experience necessary. Benefits include extensive paid time off, health insurance options, and retirement plans.