Veterans Benefits Advocate | State Service Officer II

State of Nebraska; Oklahoma; On-site; USD 31,000 - 34,000; Full time

Job summary

The State of Nebraska is seeking a State Service Officer II in Lincoln, NE to advise and represent veterans and dependents in presenting VA benefit claims. Under supervision, you will learn to handle cases, gather evidence, and prepare filings with agency guidance.

You will conduct hearings, educate veterans, and coordinate with local service officers while expanding expertise in veterans' benefits law and Nebraska regulations.

Qualifications

• High school education plus veteran with honorable discharge and Nebraska residency for one year prior to appointment.
• Knowledge of Federal and State policies concerning Veterans.
• Ability to complete progressively increasing case load meeting agency standards for thoroughness and accuracy; obtain facts through interviewing techniques, correspondence, and research; represent clients at hearings or other forums.

Responsibilities

• Direct and conduct evaluations of ratings on veterans' claims to determine validity.
• Completes progressively increasing case load as assigned by agency management.
• Direct the preparation of appeals on under-evaluated and denied cases.
• Conduct hearings on veterans' benefits before appropriate agencies.
• Advise post and county service officers of evidence needed to develop, process or reopen to increase a veterans' claim.
• Direct and engage in the counseling of veterans and dependents of available benefits and assists them in filing claims.
• Originate and answer correspondence.
• Plan and participate in public relations activities and educational events.

Skills

Veterans benefits knowledge

Education

High school diploma or equivalent

Job description

The State of Nebraska is seeking a State Service Officer II in Lincoln, NE to advise and represent veterans and dependents in presenting VA benefit claims. Under supervision, you will learn to handle cases, gather evidence, and prepare filings with agency guidance.

You will conduct hearings, educate veterans, and coordinate with local service officers while expanding expertise in veterans' benefits law and Nebraska regulations.