Veteran Benefits Advocate & Claims Specialist

Alamance County Government; Sparta (NC); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Alamance County Government is seeking a Veteran Services Officer to assist veterans and dependents in navigating benefits earned through military service. You will interview clients, compile claims materials, and coordinate with VA offices to support medical enrollment, education, burial, and life insurance applications.

This role requires strong communication, organization, and confidentiality. Preferred credentials include NACVSO accreditation, NC Department of Military and Veterans Affairs

Competenze

• Associate degree from an accredited college or university, or an equivalent combination of education and at least three years of relevant professional experience.
• Strong communication, organizational, and customer service skills.

Mansioni

• Interview clients to collect required information for claims.
• Researches medical conditions and obtain necessary medical records and statements in support.
• Obtains necessary financial information, corroborating information and documents in support.
• Contacts and assists survivors of deceased veterans in obtaining death benefits, such as burial, government grave markers and life insurance, while ensuring all time lines are met so the client does not lose any potential benefits.
• Provides ongoing contact with the VA officials concerning the status of open claims.
• Assists veterans/dependents in appealing denied claims to the local VA Regional Office, Decision Review Officers, or the Board of Appeals in Washington, DC.
• Assists veterans with applying for medical care at VA Medical Centers.
• Assists with arranging transportation to and from VAMC or Community Based Outreach Clinics.
• Works with VA professionals in obtaining public health services, home health care or placement in local nursing homes or NC Veteran Homes.
• Maintains records, including daily activity reports, in sufficient detail for preparation of monthly reports. Manages phone calls, emails and files.
• Performs other duties as requested by the Director.

Conoscenze

Communication

Organization

Customer service

Formazione

Associate degree or equivalent experience

Descrizione del lavoro

Alamance County Government is seeking a Veteran Services Officer to assist veterans and dependents in navigating benefits earned through military service. You will interview clients, compile claims materials, and coordinate with VA offices to support medical enrollment, education, burial, and life insurance applications.

This role requires strong communication, organization, and confidentiality. Preferred credentials include NACVSO accreditation, NC Department of Military and Veterans Affairs