Veterans Benefits Advocate & Claims Specialist

Virginia Department of Veterans Services; Richmond (VA); Presencial; USD 52.000 - 57.000; Jornada completa

Descripción de la vacante

The Virginia Department of Veterans Services is seeking a Veterans Services Representative to assist veterans, dependents, and families with benefit claims and related services. You will help advocate for eligibility, present cases, and educate clients on state and federal benefits.

Join a public service team focused on integrity, outreach, and quality care for veterans, with opportunities for community engagement and travel as needed.

Formación

• Knowledge of laws and regulations pertaining to veterans’ benefits is preferred.
• Experience with the military and/or military veteran communities.
• Ability to interpret complex laws and regulations and apply to casework.
• Ability to communicate effectively, orally and in writing.
• Customer service and public speaking skills.
• Some overnight travel and regular community outreach to include some weekends or holidays is required.

Responsabilidades

• Advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled.
• Educate veterans and dependents on the services and benefits offered by Virginia and the federal government.

Conocimientos

Customer service

Public speaking

Oral communication

Written communication

Descripción del empleo

The Virginia Department of Veterans Services is seeking a Veterans Services Representative to assist veterans, dependents, and families with benefit claims and related services. You will help advocate for eligibility, present cases, and educate clients on state and federal benefits.

Join a public service team focused on integrity, outreach, and quality care for veterans, with opportunities for community engagement and travel as needed.