Veterans Affairs Operations & Finance Supervisor

Augusta University; Augusta (GA); On-site; USD 34,770 - 38,545; Full time

Benefits offered by this job

Health insurance

Dental insurance

Tuition assistance

Paid holidays

Retirement plan

Job summary

Augusta University is seeking a Supervisor, MVS Operations to oversee two staff positions and VA work-study students, handling financial reconciliation, student accounts, audits, and customer service for student veterans.

The role includes supervising VA work-study students and two full-time staff, ensuring compliance with VA regulations, and presenting at orientation and VA benefits sessions. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree and at least one year of experience managing financial accounts with knowledge of VA regulations and systems.
• Master’s degree in a related field preferred; prior supervisory experience.
• Familiarity with Banner is a plus.

Responsibilities

• Process Payments from Veterans Affairs: Review EDI payments, advise deposit locations, resolve discrepancies, submit check requests, reconcile accounts monthly and at term end.
• Audit: Gather and submit audit items (VA and internal) and prepare the annual VA catalog renewal.
• Supervise Student Employees: Hire, train, supervise and approve time for VA work-study students and two full-time staff members.
• Manage End-of-Term & Annual Requirements: Run reports, determine grade changes, terminate students, reduce hours and funds per VA regulations.
• Customer Service: Provide excellent service to walk-ins, callers and via email.
• Waivers & Military Resource Center: Track waiver data, certifications and event attendance.
• Presentations & Events: Present at orientation and VA benefits sessions; assist in planning and attending office and departmental events.

Skills

Communication skills

Organization

Attention to detail

Problem solving

Public speaking

Management

Education

Bachelor’s degree

Master’s degree (preferred)

Banner familiarity

Tools

Banner

Job description

Augusta University is seeking a Supervisor, MVS Operations to oversee two staff positions and VA work-study students, handling financial reconciliation, student accounts, audits, and customer service for student veterans.

The role includes supervising VA work-study students and two full-time staff, ensuring compliance with VA regulations, and presenting at orientation and VA benefits sessions. Strong communication and organizational skills are essential.