Director, Military & Veteran Services

Augusta University; Augusta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Augusta University seeks a dynamic Director for Military & Veteran Services to lead the Office of Military & Veteran Services (MVS) and the Military Resource Center on the Summerville campus. The role includes overseeing services, recruitment, staffing, and program development for military-connected students and families, and coordinating with Ft.

Gordon operations. The Director will ensure compliance, data reporting, and strategic partnerships across Enrollment and Student Affairs while

Qualifications

• Candidate must demonstrate leadership of a university-level office or large program.
• Experience in budgeting and expenditures management.
• Ability to coordinate across multiple campus departments and stakeholders.
• Strong written and verbal communications with diverse audiences.
• Proven ability to recruit, train, and supervise staff.

Responsibilities

• Provide leadership for the Office of Military & Veteran Services (MVS).
• Develop departmental mission, goals, programs, and budgets for MVS.
• Identify efficiency improvements and implement process changes.
• Supervise staff and VA Work Study students; ensure excellent customer service.
• Manage the MVS and the Military Resource Center at Summerville campus and Fort Eisenhower.
• Collaborate with campus offices to submit data for IPEDS and related reports.
• Advise university leadership on military and veteran student concerns and policy issues.

Job description

Director, Military & Veteran Services

Job ID: 302312

Location: Summerville Campus

Full/Part Time: Full Time

Regular/Temporary:

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Augusta University’s distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

College/Department Information

The Office ofMilitary and Veteran Services (MVS)creates an educational experience for our military-connected students and their families by providing student-centered customer service, open communication, and educational benefit processing.

Job Summary

The Office of Military and Veteran Services (MVS) provides programs and services to veterans, active-duty, reservists, and dependents who are considering attending Augusta University or who are currently enrolled. Specifically, MVS administers all veterans' benefits programs, supports students during their transition to college, and connects military and civilian personnel at Ft. Gordon with educational opportunities at Augusta University. The director is responsible for services, recruitment, and staffing for Augusta University at Ft. Gordon as well as the Office of Military & Veterans Services and Military Resource Center on the Summerville Campus. The Director of the Office of Military and Veteran Services serves as an enthusiastic, engaged, and effective professional with excellent work ethic who acts as a University expert on veteran/military student success and represents the Division of Enrollment and Student Affairs in developing key relationships to recruit and support military affiliated students.

Responsibilities

The duties include, but are not limited to:

SUPERVISE THE OFFICE OF MILITARY & VETERAN SERVICES:

• Provide leadership for the Office of Military and Veteran Services (MVS), who, during the 2023¿2024 academic year, processed educational benefits for over 1,600 military students, totaling approximately $4M in paid tuition and fees.
• Develop departmental mission and related goals, programs, services, and budgets for MVS.
• Identify and implement measures to improve efficiency and effectiveness and ensure process changes are implemented that will advance the office to best serve military-affiliated students.
• Lead and supervise five staff members and numerous VA Work Study student team members.
• Ensure all team members provide excellent customer service to military members, veterans, and family members.
• Manage the Office of Military and Veterans Services and the Military Resource Center on the Summerville campus.
• Provide supervision of the Augusta University office and classroom at Fort Eisenhower provided by ACES (Army Continuing Education System).
• Monitor and manage control of expenditures within state-appropriated budgets, VA indirect cost recovery budget, and foundation budgets.
• Provide data and information to university leadership regarding military and veteran students, their status, barriers, and programming.
• Coordinate with other campus departments, such as Institutional Effectiveness, as needed for mandatory submission of military student-related data for IPEDS, the 85/15 report, and others, as well as surveys evaluating AU's military-friendly status.
• Advise university leadership regarding military and veteran student concerns and legislative issues.
• Build and maintain collaborative working relationships to ensure best practices in collaboration with other enrollment departments, such as Admissions, New Student and Family Transitions, Financial Aid, Registrar, and the Business Office, to support military-affiliated students during their transition to campus.

SERVE AS LEAD SCHOOL CERTIFYING OFFICIAL FOR AUG