Veteran Travel Coordinator

U.S. Department of Veterans Affairs; Tampa (FL); On-site; USD 40,000 - 54,000; Full time

Job summary

The Transportation Assistant - Beneficiary Travel at U.S. Department of Veterans Affairs in Tampa coordinates travel for Veterans to appointments and residences, ensuring reimbursements are legitimate and staff comply with regulations.

This role requires scheduling, data tracking, and an understanding of clinical software. Responsibilities include reconciling accounts and invoices, determining eligibility for the program, and communicating regulatory guidelines to beneficiaries.

Qualifications

• Specialized experience in scheduling appointments and admissions.
• Data tracking and data collection duties as part of routine work.
• Ability to follow established procedures and escalate issues as needed.
• Education: 4 years above high school; transcripts required.

Responsibilities

• Arrange travel for eligible Veterans with doctors and staff.
• Determine reimbursement legitimacy and flag potential fraud.
• Perform regular reconciliations of accounts and balances.
• Balance, reconcile, and adjust invoices for payment.
• Communicate regulations to beneficiaries and explain dispositions.
• Respond to client requests and seek resolutions.

Skills

Scheduling

Data tracking

Data collection

Communication

Education

4 years above high school

Transcripts required

Tools

Office software

Clinical software

Job description

The Transportation Assistant - Beneficiary Travel at U.S. Department of Veterans Affairs in Tampa coordinates travel for Veterans to appointments and residences, ensuring reimbursements are legitimate and staff comply with regulations.

This role requires scheduling, data tracking, and an understanding of clinical software. Responsibilities include reconciling accounts and invoices, determining eligibility for the program, and communicating regulatory guidelines to beneficiaries.