Veteran Services Team Lead - Residential Programs

USVETS Inland Empire; California (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

USVETS Inland Empire is seeking a Lead Veteran Services Assistant who will supervise the Veterans Services Assistant staff and work with the Veterans Services Coordinator to ensure daily residential operations run smoothly.

You will manage staff schedules, provide training, and respond to incidents, maintaining a sober, safe environment and accurate reporting of services delivered at the facility.

Qualifications

• 1-year VSC or related program experience required.
• Proven leader with ability to manage 8 to 10 residential staff.
• 2 years of leadership experience in the non-profit industry.

Responsibilities

• Supervise the delivery of residential services to veterans served at the facility.
• Develop weekly staff schedules for resident staff with Veterans Service Coordinator.
• Provide training and supervision to residential staff.
• De-escalate verbal/physical altercations and report them to the Veterans Service Manager.
• Ensure safety procedures and proper documentation of services.

Skills

Leadership

Communication

Conflict management

Interpersonal skills

Staff supervision

Job description

USVETS Inland Empire is seeking a Lead Veteran Services Assistant who will supervise the Veterans Services Assistant staff and work with the Veterans Services Coordinator to ensure daily residential operations run smoothly.

You will manage staff schedules, provide training, and respond to incidents, maintaining a sober, safe environment and accurate reporting of services delivered at the facility.