Veteran Service Assistant

USVETS Barbers Point; Kapolei (HI); On-site; USD 30,000 - 32,000; Full time

Job summary

USVETS Barbers Point in Kapolei, HI is seeking an Entry Level Veteran Service Assistant to support veterans with basic services and maintain a safe, respectful facility environment.

You will assist with daily operations, communicate with clinical staff, manage client belongings, and help with moves and inspections while promoting a sober, client-centered atmosphere.

Qualifications

• High School Diploma or equivalent.
• At least one year of experience with programs and homeless populations.
• Good communication and interpersonal skills.
• Ability to work collaboratively with residential staff.
• Must promote client-centered philosophy and sober environment.
• Energetic, dedicated to mission and flexible.
• Basic computer literacy.
• Valid driver’s license; if driving company vehicles, meet insurance requirements and complete training.

Responsibilities

• Assists in the delivery of basic services to veterans served at the facility.
• Maintains a harmonious atmosphere by communicating with clinical staff and maintaining a therapeutic community environment.
• Assists in the delivery/handling of client mail.
• Assists clients with move-in and move-out from the facility.
• De-escalates conflicts and submits incident reports as needed.
• Addresses client issues to ensure uninterrupted services.
• Conducts safety rounds around internal and external locations of facilities.
• Maintains supply inventory and proper storage.

Skills

Communication skills

Interpersonal skills

Teamwork

Computer literacy

Education

High School Diploma or equivalent

Job description

Job DetailsLevel: EntryJob Location: USVETS Barbers Point - Kapolei, HI 96707Position Type: Full TimeEducation Level: High SchoolSalary Range: $22.46 - $22.47 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Entry LevelVeteran Service Assistant

FLSA Classification: Non-Exempt

Responsibilities

• Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
• Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
• Assists in the delivery/handling of client mail
• Assists clients with the move-in and move-out from the facility
• Responsible for preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events
• Responsible for addressing client issues timely to ensure the non-interruption of services
• Responsible for conducting safety rounds around both the internal and external locations of facilities
• Conveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storage
• Assists with maintenance and upkeep of the facility and ensures readiness for inspections
• Assists in the implementation of toxicology testing to promote a sober environment
• Responsible for implementation of all safety and emergency procedures
• Assist the Veteran Service Coordinator in bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
• Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
• Facilitate routine daily living activities for clients
• Adheres to the site work order procedure
• Assists with weekly cleaning of client room and other common-use areas around the site
• Performs other duties as assigned

QualificationsRequirements

• High School Diploma or equivalent
• At least one year of experience with programs and homeless populations
• Good communication and interpersonal skills
• Ability to work collaboratively with residential staff
• Must promote client-centered philosophy and skilled in creating/maintaining a sober environment
• Must be energetic, dedicated to mission and flexible
• Basic computer literacy
• Valid driver’s license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course