Student Financial Aid Officer IV

The University of Texas at Dallas

Richardson (TX)

On-site

USD 45,000 - 53,000

Full time

14 days+

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Benefits offered by this job

Medical insurance 100% paid for full-time employees

Tuition assistance

Paid time off

Professional development opportunities

Employee wellness programs

Job summary

A leading institution in higher education, The University of Texas at Dallas seeks a Student Financial Aid Officer IV to assist military-connected students in navigating Veterans’ Education Benefits. The successful candidate will have experience in financial aid within higher education, a solid understanding of regulatory compliance, and excellent interpersonal skills. This position offers a hybrid work schedule and a robust benefits package, making it an excellent opportunity for qualified professionals committed to supporting veterans.

Qualifications

Bachelor’s degree and four years experience in Financial Aid or Higher Education required.
Strong written and verbal communication skills.
Experience interpreting Department of Veterans Affairs regulations preferred.

Responsibilities

Process student requests for Veterans’ Education Benefits.
Counsel students on VA Education Benefits.
Maintain knowledge of federal rules and regulations.

Skills

Communication

Interpersonal Skills

Organizational Skills

Detail-oriented

Analytical Skills

Education

Bachelor’s degree

Tools

MS Office

Job description

Salary Range Up to $53,000, commensurate with experience

Pay Basis

Pay Basis Monthly

Position Status

Position Status Regular full-time

Location

Position End Date (if temporary)

Posting Open Date

Posting Open Date 06/11/2025

Posting Close Date

Open Until Filled Yes

Desired Start Date

Desired Start Date 08/04/2025

Job Summary

Are you interested in helping Veterans achieve their educational goals? Are you looking for a rewarding opportunity in higher education that provides a hybrid work schedule and a comprehensive benefits package with employee tuition benefits?

The Office of Financial Aid is seeking an individual with experience in Veterans’ Education Benefits, student financial aid, student finance, or a related field to fill our Student Financial Aid Officer IV position. Apply now to join our team!

The Student Financial Aid Officer IV reports to the Assistant Director of Financial Aid for Veterans’ Education Benefits and serves as the School Certifying Officer. This position is responsible for processing student requests for Veterans’ Education Benefits in compliance with all federal, state, and institutional rules and regulations and for assisting veteran and other military-connected students and families.

Minimum Education and Experience

Bachelor’s degree and four years previous Financial Aid or Higher Education experience or an equivalent combination of education and experience. Excellent organizational skills; proficient in MS Office products with ability to learn other software programs; detail oriented, accurate.

Preferred Education and Experience

At least one year of experience interpreting and applying Department of Veterans Affairs regulations, laws, and processes
Previous experience as a School Certifying Officer

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

Perform Department of Veterans Affairs (VA) certifications in compliance with VA regulations and procedures for Veterans’ Education Benefits.
Assist with counseling students regarding VA Education Benefits for veterans, reservists, active duty, and eligible spouses and dependents.
Manage enrollment monitoring system for VA reporting.
Maintain knowledge of federal rules, regulations, and law.
Review and process VA correspondence.
Review student accounts and assist with returning overpayments to VA.
Attend Veterans Education Benefits-related events and trainings, on- and off-campus.
Attend Department of Education online training and informational webinars.

Physical Demands and Working Conditions

Requires the ability to sit or stand at will for extended periods throughout the workday
Requires the ability to perform frequent to constant repetitive keyboarding activities to complete work tasks

Physical Activities

Working Conditions

Additional Information

The successful candidate must be eligible to administer Title IV student aid.

Required Knowledge, Skills & Abilities:

Strong written and verbal communication skills as well as active listening and interpersonal skills
Ability to interpret and apply policies and regulations
Ability to plan, coordinate, schedule, and monitor tasks and activities in order to complete assignments timely and efficiently
Detail-oriented and accurate with the ability to investigate, analyze, and interpret information/data and apply strong reasoning skills to make informed decisions

Remote Work Notice
Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.

About UT Dallas
The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission.

What We Offer
UT Dallas aims to attract and retain talented staff and faculty to support the University’s students and mission. We offer a comprehensive benefits package, including:

Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans
Life, AD&D, and disability insurance plans
Flexible Spending Accounts
Paid time off and holidays
Employee tuition assistance
Professional development and training opportunities
Employee wellness and employee assistance programs

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator .

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

Resume

Cover Letter/Letter of Application

Optional Documents