Veteran Peer Specialist

USVETS Phoenix; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Holidays

Vacation

Sick Leave

Professional development opportunities

Job summary

USVETS Phoenix is seeking a Veteran Peer Support Specialist to empower veterans toward housing stability, recovery, and independence. You will draw on lived experience to mentor, advocate, and coach veterans, helping them access housing, healthcare, benefits, and community resources.

You will collaborate with case managers, social workers, and housing specialists to coordinate care, maintain accurate records, and conduct wellness checks.

Qualifications

• High School Diploma or GED required.
• Veteran status strongly preferred.
• Certified Peer Support Specialist certification preferred or willingness to obtain certification.
• Experience with housing programs, recovery services, case management support, or behavioral health services preferred.

Responsibilities

• Provide peer support, mentoring, coaching to veterans toward housing and recovery goals.
• Build positive relationships with veterans while maintaining appropriate boundaries.
• Facilitate peer support groups and life skills workshops.
• Assist veterans in accessing housing, healthcare, benefits, employment services, legal resources, and community programs.
• Coordinate with Case Managers, Social Workers, Housing Specialists, and other service providers to coordinate care.
• Maintain accurate client documentation and program records.
• Conduct wellness checks, client follow-up, and supportive outreach.
• Assist with crisis intervention and de-escalation of conflicts or behavioral concerns.

Skills

Peer support

Mentoring

Advocacy

Interpersonal skills

Group facilitation

Education

High School Diploma or GED

Certified Peer Support Specialist

Tools

Microsoft Office

Job description

Make an ImpactAre you passionate about helping veterans overcome challenges and achieve stability? Join a mission-driven team dedicated to ending veteran homelessness and supporting veterans on their journey toward recovery, housing stability, and independence.As a Veteran Peer Support Specialist, you will use your lived experience, relationship-building skills, and community knowledge to provide peer support, mentorship, advocacy, and life skills coaching to veterans. You will serve as a trusted resource, helping veterans navigate housing, healthcare, employment, benefits, and recovery services while fostering a supportive and empowering community environment.Why Join U.S.VETSComprehensive benefits including Medical, Dental, Vision, 401(k) Match, Paid Holidays, Vacation, and Sick LeaveOpportunity to make a direct impact on veterans and their familiesCollaborative, mission-driven cultureProfessional growth and development opportunitiesMeaningful work supporting housing stability, recovery, and self-sufficiencyKey ResponsibilitiesProvide peer support, mentoring, coaching, and encouragement to veterans working toward personal, housing, and recovery goalsBuild positive, professional relationships with veterans while maintaining appropriate boundariesFacilitate peer support groups, life skills workshops, and community-building activitiesAssist veterans in accessing housing, healthcare, benefits, employment services, legal resources, and community programsSupport veterans in developing independent living skills and achieving self-sufficiencyConduct wellness checks, client follow-up, and supportive outreachAssist with crisis intervention and de-escalation of conflicts or behavioral concernsCollaborate with Case Managers, Social Workers, Housing Specialists, and other service providers to coordinate careParticipate in case conferences, treatment team meetings, and program planning activitiesAssist with maintaining accurate client documentation and program recordsSupport quality assurance activities, data collection, and reporting requirementsCoordinate recreational, educational, and therapeutic activities that promote community engagement and recoveryTransport clients to appointments, housing viewings, community resources, and other essential services as neededMaintain compliance with HIPAA, VA requirements, and program policiesAdditional Opportunities Depending on Program AssignmentDepending on the assigned program, Peer Specialists may also:Support veterans in transitional housing, supportive housing, rapid rehousing, or behavioral health programsAssist with housing navigation and housing stability servicesConduct outreach and engagement activities for veterans experiencing homelessnessProvide tenant education and housing retention supportAssist veterans with accessing VA, Social Security, and public benefitsParticipate in community outreach events, Stand Downs, and resource fairsServe as a liaison between veterans and community partnersHigh School Diploma or GED requiredExperience working with veterans, homeless populations, behavioral health programs, recovery services, or community-based programs preferredStrong interpersonal, communication, and relationship-building skillsAbility to engage and motivate individuals from diverse backgroundsExperience facilitating groups, mentoring, coaching, or providing peer support preferredStrong organizational and documentation skillsAbility to work independently and as part of a multidisciplinary teamBasic computer proficiency including Microsoft Office applicationsValid driver's license and ability to meet company insurance requirementsPreferred QualificationsVeteran status strongly preferredCertified Peer Support Specialist certification preferred or willingness to obtain certificationExperience with housing programs, recovery services, case management support, or behavioral health servicesKnowledge of VA programs, community resources, and veteran services