Case Manager III

U.S. VETS; Cabrillo Village (CA); Vor Ort; USD 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k)

Paid time off

Zusammenfassung

U.S. VETS is hiring a Case Manager III in the United States to provide trauma-informed, strengths-based support to veterans facing housing instability and mental health challenges.

This advanced role leads day-to-day coordination of client services and mentors junior staff. You will assess clients, create IAPs, coordinate with the VA and community resources, conduct home visits, facilitate groups, and ensure thorough documentation.

Qualifikationen

• Master’s Degree in Social Work, Psychology, Counseling, or related field.
• Two years of experience in social services or related field preferred.
• Experience working with homeless and/or veterans preferred.
• Certification in Substance Abuse Counseling preferred.
• Experience facilitating support groups preferred.
• Strong oral and written communication skills.
• Professional manner and appearance.
• Ability to work independently and within a team.
• Valid driver’s license required.

Aufgaben

• Assess clients and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate services with the VA, landlords, employers, treatment providers, and community resources.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Facilitate life skills groups and/or therapeutic groups tailored to veteran populations.
• Lead and support case conferencing and mentor Case Manager I & II team members.
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incidents in the MCR and other electronic client record systems.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.
• Supervise interns and participate in staff onboarding and training.

Kenntnisse

Trauma-informed care

Strengths-based approach

Case management

Interagency coordination

Group facilitation

Leadership

EMR systems

Microsoft Office

Ausbildung

Master’s Degree in Social Work

Master’s in Psychology or Counseling

Tools

EMR systems

Microsoft Office

Jobbeschreibung

Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives.Are you a compassionate, solutions-oriented professional with a master’s in social work, psychology, or a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case management expertise can make a meaningful impact?U.S. VETS the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness—is hiring a Case Manager III to provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability. This advanced-level position helps drive life-changing outcomes for the veterans we serve and provides leadership to newer case management staff.What You’ll DoAs a Case Manager III, you will provide trauma-informed, strengths-based case management, while helping to lead the day-to-day coordination of client services. Responsibilities include:Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children).Lead and support case conferencing and program meetings; guide and mentor Case Manager I & II team members.Assist with crisis intervention, urgent client matters, and after-hours support as needed.Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.Conduct drug and alcohol screenings and ensure compliance with program rules and service plans.Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.Supervise interns and participate in staff onboarding and training as assigned.Programs You May SupportThis role may be assigned to one of the following programs:Transitional Housing: Help veterans prepare for and transition into permanent housing.You AreMission-Driven – You are passionate about serving veterans and making a difference.Experienced – You have a solid foundation in case management, ideally with at-risk populations such as those experiencing homelessness, mental health disorders, or substance use.Organized & Adaptable – You can juggle multiple priorities, stay on top of documentation, and thrive in a team-based culture.Leadership-Oriented – You’re ready to support peers, mentor junior staff, and help elevate program quality.RequirementsMaster’s Degree in Social Work, Psychology, Counseling, or other related social service field requiredTwo years of experience in social services or related field preferredExperience working with homeless and/or veterans preferredCertification in Substance Abuse Counseling preferredExperience facilitating support groups preferredStrong oral and written communication skillsProfessional manner and appearanceAbility to work independently and within a teamAbility to take directionAbility to work effectively with diverse group of clients, staff, and community membersIntermediate computer literacy required; must be able to navigate electronic medical records systems and Microsoft Office applicationsValid driver’s license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course