Program Director

Paycom - ATS; Veterans Administration (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

U.S.VETS seeks an experienced Program Director to lead site operations for housing and supportive services, guiding program managers and multidisciplinary teams to deliver case management, mental health services, and life skills programming. The role emphasizes partnerships with VA, CoC, landlords, and funders, ensuring high-quality housing support and outcomes.

The position requires a Bachelor’s degree in a related field and 4+ years in program management, with senior leadership experience.

Qualifications

• Bachelor’s degree required in a related field.
• 4+ years of experience in program management, housing programs, or social services leadership.
• Proven experience in staff supervision, program development, and budget management.
• Strong knowledge of homeless services, supportive housing, and veteran services.
• Experience with HMIS, data reporting, and compliance standards.
• Demonstrated leadership in multidisciplinary team environments.
• Excellent communication, public speaking, and stakeholder engagement skills.
• Proficiency in Microsoft Office and program data systems.

Responsibilities

• Lead and oversee daily program operations for housing and supportive services programs.
• Supervise Program Managers, behavioral health leaders, and multidisciplinary teams.
• Ensure delivery of case management, mental health services, life skills programming, and housing support.
• Build and maintain partnerships with VA, Continuum of Care (CoC), landlords, funders, and community providers.
• Create and sustain a trauma-informed, therapeutic environment for clients.
• Monitor program performance, outcomes, and service delivery metrics.
• Ensure compliance with federal, state, and VA regulations, including HMIS data integrity.
• Oversee facility operations, housing quality, and property management coordination.
• Manage budgets, expenses, and program financial performance.
• Lead staff hiring, supervision, training, and performance management.
• Conduct internal audits, documentation reviews, and quality assurance activities.
• Facilitate team meetings, stakeholder engagement, and community presentations.

Skills

Program management

Staff supervision

Budget management

Stakeholder engagement

Communication

Multidisciplinary team leadership

Data reporting

Education

Bachelor’s degree in Social Work, Public Administration, Nonprofit Management, or related field

Master’s degree in Social Work, Public Administration, or Nonprofit Management (preferred)

Tools

HMIS data systems

Microsoft Office

Job description

Lead with PurposeJoin a mission-driven organization dedicated to ending veteran homelessness. As a Program Director, you will lead site operations, oversee housing programs and supportive services, and drive outcomes that help veterans and their families achieve long-term housing stability and independence.This role is ideal for a leader experienced in program management, staff supervision, and community partnerships within homeless services, supportive housing, or behavioral health.Key ResponsibilitiesLead and oversee daily program operations for housing and supportive services programsSupervise Program Managers, behavioral health leaders, and multidisciplinary teamsEnsure delivery of case management, mental health services, life skills programming, and housing supportBuild and maintain partnerships with VA, Continuum of Care (CoC), landlords, funders, and community providersCreate and sustain a trauma-informed, therapeutic environment for clientsMonitor program performance, outcomes, and service delivery metricsEnsure compliance with federal, state, and VA regulations, including HMIS data integrityOversee facility operations, housing quality, and property management coordinationManage budgets, expenses, and program financial performanceLead staff hiring, supervision, training, and performance managementConduct internal audits, documentation reviews, and quality assurance activitiesFacilitate team meetings, stakeholder engagement, and community presentationsOversee inventory, site resources, and emergency preparednessRequired QualificationsBachelor’s degree in Social Work, Public Administration, Nonprofit Management, or related field4+ years of experience in program management, housing programs, or social services leadershipProven experience in staff supervision, program development, and budget managementStrong knowledge of homeless services, supportive housing, and veteran servicesExperience with HMIS, data reporting, and compliance standardsDemonstrated leadership in multidisciplinary team environmentsExcellent communication, public speaking, and stakeholder engagement skillsProficiency in Microsoft Office and program data systemsPreferred QualificationsMaster’s degree in Social Work, Public Administration, or Nonprofit ManagementExperience with VA programs, or Continuum of Care (CoC) systemsBackground in behavioral health or integrated service delivery modelsWhy Join U.S.VETSLeadership role with direct impact on veteran housing outcomesOpportunity to lead high-performing programs and teamsCollaborative, mission-driven culture focused on innovation and results