Veteran Peer Specialist

Paycom; Phoenix (AZ); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Match

Paid Holidays

Vacation

Sick Leave

Job summary

U.S.VETS in Phoenix, AZ is seeking an Entry-level Peer Specialist to support veterans toward housing stability and recovery. You will provide peer mentoring, help connect clients to housing, healthcare, benefits, and community resources, and work with a multidisciplinary team to coordinate care.

High School diploma is required; experience with veterans or behavioral health is a plus. Strong communication and documentation skills, a valid driver's license, and the ability to work independently or

Qualifications

• High School Diploma or GED required.
• Experience working with veterans, homeless populations, behavioral health programs, recovery services, or community-based programs preferred.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to engage and motivate individuals from diverse backgrounds.
• Experience facilitating groups, mentoring, coaching, or providing peer support preferred.
• Strong organizational and documentation skills.
• Ability to work independently and as part of a multidisciplinary team.
• Basic computer proficiency including Microsoft Office applications.
• Valid driver's license and ability to meet company insurance requirements.

Responsibilities

• Provide peer support, mentoring, coaching, and encouragement to veterans toward personal, housing, and recovery goals.
• Build positive, professional relationships with veterans while maintaining appropriate boundaries.
• Facilitate peer support groups, life skills workshops, and community-building activities.
• Assist veterans in accessing housing, healthcare, benefits, employment services, legal resources, and community programs.
• Support veterans in developing independent living skills and achieving self-sufficiency.
• Conduct wellness checks, client follow-up, and supportive outreach.
• Assist with crisis intervention and de-escalation of conflicts or behavioral concerns.
• Collaborate with Case Managers, Social Workers, Housing Specialists, and other service providers to coordinate care.
• Participate in case conferences, treatment team meetings, and program planning activities.
• Assist with maintaining accurate client documentation and program records.
• Support quality assurance activities, data collection, and reporting requirements.
• Coordinate recreational, educational, and therapeutic activities that promote community engagement and recovery.
• Transport clients to appointments, housing viewings, community resources, and other essential services as needed.
• Maintain compliance with HIPAA, VA requirements, and program policies.

Skills

Peer support

Mentoring

Coaching

Case coordination

Documentation

Education

High School Diploma or GED

Job description

Job Details: Level: Entry, Job Location: USVETS Phoenix - Phoenix, AZ 85012, Position Type: Full Time, Education Level: High School, Salary Range: $21.58 - $26.98 Hourly, Job Shift: Day, Job Category: Nonprofit - Social Services, Make an Impact

Are you passionate about helping veterans overcome challenges and achieve stability? Join a mission-driven team dedicated to ending veteran homelessness and supporting veterans on their journey toward recovery, housing stability, and independence.

Why Join U.S.VETS

• Comprehensive benefits including Medical, Dental, Vision, 401(k) Match, Paid Holidays, Vacation, and Sick Leave
• Opportunity to make a direct impact on veterans and their families
• Collaborative, mission-driven culture
• Professional growth and development opportunities
• Meaningful work supporting housing stability, recovery, and self-sufficiency

Key Responsibilities

• Provide peer support, mentoring, coaching, and encouragement to veterans working toward personal, housing, and recovery goals
• Build positive, professional relationships with veterans while maintaining appropriate boundaries
• Facilitate peer support groups, life skills workshops, and community-building activities
• Assist veterans in accessing housing, healthcare, benefits, employment services, legal resources, and community programs
• Support veterans in developing independent living skills and achieving self-sufficiency
• Conduct wellness checks, client follow-up, and supportive outreach
• Assist with crisis intervention and de-escalation of conflicts or behavioral concerns
• Collaborate with Case Managers, Social Workers, Housing Specialists, and other service providers to coordinate care
• Participate in case conferences, treatment team meetings, and program planning activities
• Assist with maintaining accurate client documentation and program records
• Support quality assurance activities, data collection, and reporting requirements
• Coordinate recreational, educational, and therapeutic activities that promote community engagement and recovery
• Transport clients to appointments, housing viewings, community resources, and other essential services as needed
• Maintain compliance with HIPAA, VA requirements, and program policies

Additional Opportunities Depending on Program Assignment

Depending on the assigned program, Peer Specialists may also:

• Support veterans in transitional housing, supportive housing, rapid rehousing, or behavioral health programs
• Assist with housing navigation and housing stability services
• Conduct outreach and engagement activities for veterans experiencing homelessness
• Provide tenant education and housing retention support
• Assist veterans with accessing VA, Social Security, and public benefits
• Participate in community outreach events, Stand Downs, and resource fairs
• Serve as a liaison between veterans and community partners

Qualifications:

• High School Diploma or GED required
• Experience working with veterans, homeless populations, behavioral health programs, recovery services, or community-based programs preferred
• Strong interpersonal, communication, and relationship-building skills
• Ability to engage and motivate individuals from diverse backgrounds
• Experience facilitating groups, mentoring, coaching, or providing peer support preferred
• Strong organizational and documentation skills
• Ability to work independently and as part of a multidisciplinary team
• Basic computer proficiency including Microsoft Office applications
• Valid driver's license and ability to meet company insurance requirements

Preferred Qualifications

• Veteran status strongly preferred
• Certified Peer Support Specialist certification preferred or willingness to obtain certification
• Experience with housing programs, recovery services, case management support, or behavioral health services
• Knowledge of VA programs, community resources, and veteran services