Veteran Peer Specialist

U.S.VETS; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) Match

Paid Holidays

Vacation

Sick Leave

Mission-driven culture

Job summary

U.S.VETS is seeking a Veteran Peer Support Specialist to provide peer-based guidance, mentorship, and coaching to veterans on their journey toward housing stability and recovery. You will help navigate housing, healthcare, benefits, and community services while fostering a supportive environment.

The role emphasizes building trust, facilitating groups, and coordinating with multidisciplinary teams to ensure holistic care and empowerment for veterans in transition.

Qualifications

• High School Diploma or GED required.
• Experience with veterans, homelessness, behavioral health programs, recovery services, or community-based programs preferred.
• Strong interpersonal and communication skills.
• Ability to engage and motivate individuals from diverse backgrounds.
• Experience facilitating groups, mentoring, coaching, or peer support preferred.
• Strong organizational and documentation skills.
• Ability to work independently and in a multidisciplinary team.
• Basic computer proficiency including Microsoft Office applications.
• Valid driver's license and ability to meet insurance requirements.

Responsibilities

• Provide peer support, mentoring, coaching, and encouragement to veterans toward personal, housing, and recovery goals.
• Build positive relationships with veterans while maintaining professional boundaries.
• Facilitate peer support groups, life skills workshops, and community-building activities.
• Assist veterans in accessing housing, healthcare, benefits, employment services, and community resources.
• Support independent living skills and self-sufficiency.
• Conduct wellness checks and client follow-up with supportive outreach.
• Assist with crisis intervention and de-escalation.
• Coordinate care with Case Managers, Social Workers, Housing Specialists, and others.
• Participate in case conferences and program planning.
• Maintain client documentation and program records.
• Support quality assurance, data collection, and reporting.
• Coordinate recreational, educational, and therapeutic activities for recovery.
• Transport clients to appointments and resources as needed.
• Maintain HIPAA, VA requirements, and program policies.

Skills

Interpersonal skills

Communication

Relationship-building

Group facilitation

Documentation

Organizational skills

Independent work

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Make an Impact

Are you passionate about helping veterans overcome challenges and achieve stability? Join a mission-driven team dedicated to ending veteran homelessness and supporting veterans on their journey toward recovery, housing stability, and independence.

As a Veteran Peer Support Specialist, you will use your lived experience, relationship-building skills, and community knowledge to provide peer support, mentorship, advocacy, and life skills coaching to veterans. You will serve as a trusted resource, helping veterans navigate housing, healthcare, employment, benefits, and recovery services while fostering a supportive and empowering community environment.

Why Join U.S.VETS

• Comprehensive benefits including Medical, Dental, Vision, 401(k) Match, Paid Holidays, Vacation, and Sick Leave
• Opportunity to make a direct impact on veterans and their families
• Collaborative, mission-driven culture
• Professional growth and development opportunities
• Meaningful work supporting housing stability, recovery, and self-sufficiency

Key Responsibilities

• Provide peer support, mentoring, coaching, and encouragement to veterans working toward personal, housing, and recovery goals
• Build positive, professional relationships with veterans while maintaining appropriate boundaries
• Facilitate peer support groups, life skills workshops, and community-building activities
• Assist veterans in accessing housing, healthcare, benefits, employment services, legal resources, and community programs
• Support veterans in developing independent living skills and achieving self-sufficiency
• Conduct wellness checks, client follow-up, and supportive outreach
• Assist with crisis intervention and de-escalation of conflicts or behavioral concerns
• Collaborate with Case Managers, Social Workers, Housing Specialists, and other service providers to coordinate care
• Participate in case conferences, treatment team meetings, and program planning activities
• Assist with maintaining accurate client documentation and program records
• Support quality assurance activities, data collection, and reporting requirements
• Coordinate recreational, educational, and therapeutic activities that promote community engagement and recovery
• Transport clients to appointments, housing viewings, community resources, and other essential services as needed
• Maintain compliance with HIPAA, VA requirements, and program policies

Additional Opportunities Depending On Program Assignment

• Support veterans in transitional housing, supportive housing, rapid rehousing, or behavioral health programs
• Assist with housing navigation and housing stability services
• Conduct outreach and engagement activities for veterans experiencing homelessness
• Provide tenant education and housing retention support
• Assist veterans with accessing VA, Social Security, and public benefits
• Participate in community outreach events, Stand Downs, and resource fairs
• Serve as a liaison between veterans and community partners

Qualifications

• High School Diploma or GED required
• Experience working with veterans, homeless populations, behavioral health programs, recovery services, or community-based programs preferred
• Strong interpersonal, communication, and relationship-building skills
• Ability to engage and motivate individuals from diverse backgrounds
• Experience facilitating groups, mentoring, coaching, or providing peer support preferred
• Strong organizational and documentation skills
• Ability to work independently and as part of a multidisciplinary team
• Basic computer proficiency including Microsoft Office applications
• Valid driver's license and ability to meet company insurance requirements

Preferred Qualifications

• Veteran status strongly preferred
• Certified Peer Support Specialist certification preferred or willingness to obtain certification
• Experience with housing programs, recovery services, case management support, or behavioral health services
• Knowledge of VA programs, community resources, and veteran services