Veteran Outreach Advocate — Suicide Prevention

Heartland Family Service; Omaha (NE); Vor Ort; USD 40.000 - 55.000; Vollzeit

Zusammenfassung

Heartland Family Service in Omaha seeks a Veteran Outreach Specialist to connect veterans facing mental health challenges with support and resources, focusing on suicide prevention and community outreach.

This compassionate, mission-driven role emphasizes relationship-building, person-centered support, and collaboration with VA benefits, housing programs, and local services to help veterans access care and stability. Applicants with lived experience are encouraged to apply.

Qualifikationen

• Experience supporting Veterans, individuals with mental health challenges, or complex needs.
• Strong communication, relationship-building, advocacy, and problem-solving skills.
• Ability to engage with empathy, respect, and a nonjudgmental approach.
• Valid driver’s license and reliable transportation for community-based work.
• Ability to work independently and collaboratively within a multidisciplinary team.

Aufgaben

• Conduct community-based outreach to engage Veterans with mental health services, crisis resources, VA benefits, housing assistance, and other appropriate support.
• Promote suicide prevention awareness in the community, reducing stigma and encouraging Veterans to seek help before reaching a point of crisis.
• Build trusting, ongoing relationships with Veterans that encourage help-seeking, social connection, and continued engagement in care.
• Assist Veterans in navigating VA benefits, healthcare systems, housing programs, and local, state, and federal Veteran service programs.
• Coordinate referrals and collaborate with case managers, community support workers, veteran service officers, and community organizations to ensure Veterans receive comprehensive, coordinated care.
• Advocate for Veterans experiencing barriers to services and maintain accurate, timely documentation of outreach activities, referrals, and follow-up contacts.
• Follow agency protocols when addressing safety concerns, coordinating crisis referrals, and reporting critical incidents.
• Participate in community events, coalitions, and collaborative meetings related to Veteran services and suicide prevention.
• Display a courteous and caring attitude at all times toward Veterans, clients, volunteers, visitors, and staff.
• Cooperate and collaborate with program area staff, volunteers, and other agency staff.
• Demonstrate dependability and punctuality regarding scheduling and attendance.
• Abide by all agency and program procedures, policies, and requirements.
• Develop personal and program-related skills through participation in internal and external training opportunities.
• Create, maintain, and share, as appropriate, a dynamic self-care plan.
• Strive to build connections between the agency and the larger community to support ongoing fundraising and friend-raising efforts.
• Essential functions of this job are to be performed both on the company physical work site and in community settings.
• Perform other program-related duties as assigned.

Kenntnisse

Strong communication

Relationship-building

Advocacy

Problem-solving

Empathy

Nonjudgmental approach

Valid driver’s license

Independent and collaborative work

Jobbeschreibung

Heartland Family Service in Omaha seeks a Veteran Outreach Specialist to connect veterans facing mental health challenges with support and resources, focusing on suicide prevention and community outreach.

This compassionate, mission-driven role emphasizes relationship-building, person-centered support, and collaboration with VA benefits, housing programs, and local services to help veterans access care and stability. Applicants with lived experience are encouraged to apply.