Veteran Case Manager: Suicide Prevention & Coordination

WestCare Inc; Morristown (TN); On-site; USD 27,000 - 39,000; Full time

Job summary

WestCare Tennessee seeks a Case Manager to serve veterans and their families across specified counties, linking them to suicide-prevention resources and community services. The role emphasizes clinical documentation, coordination with peers, and timely data entry.

Responsibilities include eligibility assessments, wellness planning, and coordinating care through in-person or remote meetings, with a focus on confidentiality and ethical conduct.

Qualifications

• Graduation from an accredited two-year Community College or a four-year College/University with a degree in Communication, Sociology, Criminal Justice, Social Work, Psychology, or related human services field preferred.
• 3–5 years veteran service experience may substitute for a degree.
• Valid driver’s license is required.

Responsibilities

• First contact with eligible veteran and/or family after referral.
• Schedule appointments to determine program eligibility and review documentation.
• Develop and review wellness plans and assessments.
• Facilitate weekly case management meetings with veterans and families via virtual platform or phone.
• Assist with community resources, employment readiness, housing, and other veteran services.
• Maintain case files and input data in VA tracking systems and WestCare databases.
• Submit weekly workplans/reports on outcomes to Project Director.

Skills

Excellent communication

Public speaking

Group facilitation

Teamwork

Time management

Data tracking systems

Microsoft 365

Education

Two-year/community college degree or higher in related field

High School Diploma or equivalent

Bachelor's degree in Social Work, Psychology, or related field

Job description

WestCare Tennessee seeks a Case Manager to serve veterans and their families across specified counties, linking them to suicide-prevention resources and community services. The role emphasizes clinical documentation, coordination with peers, and timely data entry.

Responsibilities include eligibility assessments, wellness planning, and coordinating care through in-person or remote meetings, with a focus on confidentiality and ethical conduct.